CASE FILE NOT AT EMBASSY

[SandyKamm 0]

We are getting really frustrated and anxious.

The NVC sent our case to the embassy in London on December 17, 2010, and three months later the Embassy still does not have our case on file. My fiance finally got through on the phone after 5 days of trying and they told him not to panic and gave him the email code. They replied to our email stating they do not have our case on file. Well thanks, the woman on the phone told him that!

Would we be correct in assuming our case is lost? And if it is does anyone have any advice on what we should do next?

[sanjay2011 1]

We are getting really frustrated and anxious.

The NVC sent our case to the embassy in London on December 17, 2010, and three months later the Embassy still does not have our case on file. My fiance finally got through on the phone after 5 days of trying and they told him not to panic and gave him the email code. They replied to our email stating they do not have our case on file. Well thanks, the woman on the phone told him that!

Would we be correct in assuming our case is lost? And if it is does anyone have any advice on what we should do next?

Sorry to hear that....i dont have any advice...but i have been thinking about such a scenario..ever since fedex lost my package to nvc......hope they have a easy solution..keep us posted.... Gooluck

[Darnell 8,478]

call DoS Hotline, inquire for case status. http://www.visajourney.com/forums/topic/264972-shortcuts-when-checking-for-updates-from-the-nvc-and-dos/

[SandyKamm 0]

call DoS Hotline, inquire for case status. http://www.visajourney.com/forums/topic/264972-shortcuts-when-checking-for-updates-from-the-nvc-and-dos/

I've done that. They just told me it's been sent to the London Embassy but the Embassy hasn't opened the case yet. Then they told me to call NVC, who also didn't give me any info I didn't already know.

[Darnell 8,478]

call back, ask for 'eyeball review' - the telerep you talk to can put in a request to locate it at the US Embassy. Takes about a week.

[SandyKamm 0]

call back, ask for 'eyeball review' - the telerep you talk to can put in a request to locate it at the US Embassy. Takes about a week.

They redirected me to the NVC where I finally seemed to get someone who thought there was an issue. They put a trace on it and told me to call back in a week. Fingers crossed!

[Darnell 8,478]

very cool !

[LookyWhatIFound 38]

We are getting really frustrated and anxious.

The NVC sent our case to the embassy in London on December 17, 2010, and three months later the Embassy still does not have our case on file. My fiance finally got through on the phone after 5 days of trying and they told him not to panic and gave him the email code. They replied to our email stating they do not have our case on file. Well thanks, the woman on the phone told him that!

Would we be correct in assuming our case is lost? And if it is does anyone have any advice on what we should do next?

UPDATE

----------------------------------------------------

Oops sorry I reread your case and its different that NVC never got it but hopefully you can get NVC to resend it but maybe getting a congressman involved might help if NVC can't find it. Good luck!

Wrote this first.

____________________________________________________

I had this happen to me in 2007. The way I got it resolved was I wrote my congressman. In my case it worked and he found out that instead of being sent to NVC it was in an "off site storage facility", whatever that means, but USCIS resent it to the NVC.

That might not be the same issue with yours but I would say find out the congressman in your district and send him a letter with all pertinent info and a copy of your NOA2 and they might be able to find out for you.

Good Luck, its very frustrating!

Edited March 18, 2011 by LookyWhatIFound

[SandyKamm 0]

So after trying to work with the NVC for a month and getting nowhere I contacted my congressman's office, and 2 weeks later my fiance has received a letter form the embassy saying they are ready for him to send in his forms. FINALLY!

So I'm pretty much assuming it was misplaced, or it took DHL almost 6 months to deliver it. I wonder which it could be?

[LookyWhatIFound 38]

So after trying to work with the NVC for a month and getting nowhere I contacted my congressman's office, and 2 weeks later my fiance has received a letter form the embassy saying they are ready for him to send in his forms. FINALLY!

So I'm pretty much assuming it was misplaced, or it took DHL almost 6 months to deliver it. I wonder which it could be?

Good to hear that! This rings a bell, exactly how it happened to me. They misplace it, and then they go and blame it on the other agency. Then you end up in a forever wild goose chase!

[Darnell 8,478]

this feels like a game of 'hunt the wumpus' without any wumpus gun.. (vague reference, sorry)

[LookyWhatIFound 38]

this feels like a game of 'hunt the wumpus' without any wumpus gun.. (vague reference, sorry)

Fortunately the congressman seemed to have a nice wumpus gun and was able to get through the mumbo jumbo.