Jump to content
Track13

How do I get past automated phone system???

4 posts in this topic

Recommended Posts

Hello,

 

My fiancé and I are trying to speak with the consulate about appointments. We used their call center number, but can't get past the automated system to speak with a real person. It's getting extremely frustrating. Does anyone have any tricks to get through to a human??

Share this post


Link to post
Share on other sites

Suggest you call these numbers at the US Consulate Ciudad Juarez, Chihuahua = 01-656-227-3000 or 01- 656-344-3003, than option 1, 3, 1 & 1.  That's the format for calling from within Mexico.  If calling from the USA the format is 011-52-656-344-3003, or 011-52-656-227-3000. Buen suerte!        

Edited by MXcompadre
typographical error in telephone number

Share this post


Link to post
Share on other sites
On 1/7/2017 at 8:57 AM, Track13 said:

Hello,

 

My fiancé and I are trying to speak with the consulate about appointments. We used their call center number, but can't get past the automated system to speak with a real person. It's getting extremely frustrating. Does anyone have any tricks to get through to a human??

I am guessing you already got the letter that says that NVC will now forward your approved petition to the U.S Embassy & at the bottom it has the case number & fiance's name right? You should be getting the invitation letter where it tells you "your visa case is now ready to process" & it gives you instructions on how to apply for a visa, then to make an account to schedule an ASC appointment & consular interview appointment...I got my letter from NVC then a few days later i got the invitation letter & made an account (I had that all done by Mid-September) but just last Friday I finally scheduled my ASC & Consular appointment (appointment is Beggining of March) since the website wasn't working... how long ago did you get the letter from NVC?

Edited by Ms. Arely C.

Share this post


Link to post
Share on other sites
 
Didn't find the answer you were looking for? Ask our VJ Immigration Lawyers.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
- Back to Top -


Important Disclaimer: Please read carefully the Visajourney.com Terms of Service. If you do not agree to the Terms of Service you should not access or view any page (including this page) on VisaJourney.com. Answers and comments provided on Visajourney.com Forums are general information, and are not intended to substitute for informed professional medical, psychiatric, psychological, tax, legal, investment, accounting, or other professional advice. Visajourney.com does not endorse, and expressly disclaims liability for any product, manufacturer, distributor, service or service provider mentioned or any opinion expressed in answers or comments. VisaJourney.com does not condone immigration fraud in any way, shape or manner. VisaJourney.com recommends that if any member or user knows directly of someone involved in fraudulent or illegal activity, that they report such activity directly to the Department of Homeland Security, Immigration and Customs Enforcement. You can contact ICE via email at Immigration.Reply@dhs.gov or you can telephone ICE at 1-866-347-2423. All reported threads/posts containing reference to immigration fraud or illegal activities will be removed from this board. If you feel that you have found inappropriate content, please let us know by contacting us here with a url link to that content. Thank you.
×