I submitted my K3 application months ago on behalf of my husband. I received a notice of receipt from USCIS shortly thereafter, which contained an error: My birthdate was incorrect. I checked my submission, and I filled it out correctly on my submission.
1. I opened up a ticket via "Correct a Typographical Error" in the portal and was given a ticket number with an estimated waiting time of 3 weeks. Three weeks comes and goes, no action. I wrote the USCIS chat and they told me to wait another week.
2. No action after a week. I wrote them again, and then I was issued a second ticket number and an additional month of wait time, zero action.
3. I inquired again now that a month has passed, and they told me to open up a new ticket via the portal. No answer on what happened with the last two.
I'm starting to get really frustrated. Am I going about this the wrong way? It would take an individual 10 seconds to adjust the error, and here I am waiting 2.5 months. Thanks for any insight.