hi, I have a NOA1 of June 14 2021, last month I spoke to a T2 officer (this was before our case inquiry date) and I asked them multiple times can you just tell us where our application is, is it in a pile, is it on someone's desk, just tell us if it is in line to be processed because I am scared they have lost our application, the officer did not help at all, he kept saying we are just a call center and not the California processing center and they have no way to check where our case is.
Its been a while now and like 70% of June filers have been processed and our is still not processed.
My inquiry date is coming in Sep 10, can I call again now and try what you said or should I wait until inquiry date