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TwoTurtles reacted to Mike E in Fail to Appear for Interview
Online InfoPass appointments are pretty much extinct. A few offices still do them.
Since the tier 1 is refusing to connect you to a tier 2, you can try the DHS ombudsman. After that Senator Padilla or Feinstein or your Congressman. Then you get a lawyer.
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TwoTurtles reacted to See7 in Fail to Appear for Interview
I would recommend 2 things - 1) call USCIS and talk to tier 2 , 2) get InfoPass appointment using below URL and take a proof of schedule change request.
https://my.uscis.gov/en/appointment/v2