O-D

2 minutes ago, Greenbaum said:

The 6 weeks is their "pad" answer. Check timelines for more accurate information. The OP is going to call whether you and I agree on waiting (which I do) and so I felt that they only wanted to hear "keep calling".

 

I've been here to long and know when to avoid an argument. People are going to do what people want. And she has decided that calling is to her best interest.

Ok so despite his (rude) answer, you think I should keep calling?

19 hours ago, Greenbaum said:

It is useful, you are just hitting higher then normal call traffic. The automatic answering software will adjust it's self to what ever the client programs the system to do based on the conditions. When it has more traffic then it can take it will give you "it's too busy". When the call traffic is down then you can use the prompts. The call center software determines what it's going to allow based on call traffic. I have nothing to do with that.

 

So what do I do?  Keep trying.

I eventually got someone today and he said it's written 6 weeks before calling NVC so why call now...

5 minutes ago, Greenbaum said:

Read the instructions on page one, first post in the thread for instructions on how to call. Yes, I know the call center hours have changed but there is no way to go back in and change.

I already read this all paragraph, it isn't useful because when we call it doesn't require to click on numbers. It right away says it's too busy and we can't even hold and wait. So what do I do?

18 minutes ago, JJA1979 said:

Just got through after about 10 min (nothing arrived yet)

Oh lucky you!

22 minutes ago, Eva_AJ said:

I was on hold for 45 minutes before getting through. I called around noon their time as being overseas and with the time difference, I couldn't call in the morning as advised. I just let it ring and went on doing other stuff while waiting. It might seems like a while but just be patient. You will get through!!! Good luck!

When we call it doesn't all us to stay on hold

We called NVC now but it doesn't require to press numbers and also doesn't allow us to wait on the line, it only says it's too busy bla bla bla in english and spanish, then ends the call. Help please

4 minutes ago, Sarge2155 said:

I did it on three occasions, when I said in my 299 days of waiting for my NOA2 I meant it took 299 days to get it!!!

Oh ok I thought you were still waiting I was worried for you

2 minutes ago, Sarge2155 said:

No it's quite alright nothing wrong with how you woke up this morning I feel as how felt this same way.  It really grinded me to to hear that recording and I really learned to hate that guys voice telling me i could be updated by computer or tab yeah good luck with that. In my 299 days of waiting for my NOA2 i was never updated never got an email or anything from my two accounts either, so I know EXACTLY what you mean and how you feel. It works for some folks as they get updated all the time others like me and you its not worth the time. If you call enough and you are lucky enough to hit the timing right one day when you are on the phone with USCIS they will tell you then you are approved otherwise it's coming in the mail!!!!!

Did you do that "If your receipt date is before the “Receipt date for a case inquiry", you can submit an “outside normal processing time” service request online."

https://egov.uscis.gov/processing-times/

12 minutes ago, GaryK said:

I went out of my way to create online accounts on BOTH the old and new sites.  I also signed myself up for text and email alerts.  It appears it is hit or miss that you get notified electronically... about ANYTHING.

 

How you found out is EXACTLY how I expect to find out.  No heads up.  No fanfare.  Nothing.  It'll come by snail mail.  It'll just appear in my mailbox someday.  Whoomp, there it is.  Hopefully it arrives before I collect my first Social Security check.  And those online accounts I created?  My money says 20 years from now they will be displaying the same messages they are displaying today.

 

What really grinds my gears is, every time you call the customer service number and you are placed on hold , you are fed a steady diet of reminders how you can create an online account and how a customer service person will only tell you what you can already learn from their website.  Yeah... right.  And at the conclusion of every call... WITHOUT FAIL! ... the CSR reads this script about going to the website and creating an online account and offers to assist you in doing this.  The whole thing is a crock.

 

It appears the agent reviewing your petition can involuntarily (or voluntarily) skip the step of updating things.  As a result you get no electronic notifications.  Being an IT guy this sends me up the wall.  Leaving things to human intervention is so 1940s.  Automatic notifications could be designed and programmed in their system and probably for not a whole lot of money and resources.  However, you need to be dealing with intelligent life and government agencies simply do not qualify.  They have always worked with 'bearskins and stone knives' technology.  And the U.S. is ostensibly the lone superpower in the world.

 

Uh huh... if you say so.

 

When my petition was submitted, that form was included requesting electronic notification when they received the petition.  Do you think I got a text or email notification?  Heck, no.  I only knew when I saw my check was cashed and a week later when the NOA1 arrived in the mail.  Wonderful.

 

Yeah, I woke up on the wrong side of the bed this morning.

 

That's why I mentionned no notification anywhere, I took the time to do all those accounts and apps for nothing really! So I wanted other to know those electronical supports aren't accurate and we can be down not having news when indeed it is already approved (which was my case this week when waiting hit me hard).

40 minutes ago, Sarge2155 said:

Yes you can ask in one email, but I did it separate to make sure they had an email for each request. No it does not make it go faster that is not the intent of sending the email, the intent is to be notified when things happen so you will know. But you can also still call too. You only ask once to update your email address!!!!

And did you send the 3 emails the same day or you waited in between ?
If you ask your nvc they will answer only once they have the number ? And maybe tell you then number before you get the official email or not ?

3 minutes ago, Sarge2155 said:

Send the inquiry/email to NVC immediately it ONLY benefits you if you send it. In that box supply the requested information and ask them if they will send you an email once your case arrives at NVC and also once they assign a case number to your file, finally ask them to email you once your case leaves for the embassy. I did those all on 3 separate emails and NVC answered each one. That's 3 questions right there!!!

So you asked those updating 3 times your email adress ?
Or I can send all that in 1 mail ? 

Does it really make things go faster?

On 3/29/2019 at 8:47 PM, Greenbaum said:

This thread was created for those who are waiting from their NOA2 K-1 to the case assignment from NVC.

 

These are items that everyone asks for, so I thought I just post them here for you to refer to when it's necessary.

 

1. How do I update my email address with NVC Once you receive your NOA2 approval then contact NVC via https://travel.state.gov/content/travel/en/us-visas/visa-information-resources/ask-nvc.html to update your email address as well as your beneficiary's email address. This will give you an email alert when your file arrives at NVC, your case is assigned and when the file leaves for your Embassy. Enter the petitioner's information as well as the beneficiary's in the "box". Full name, Date of Birth, NOA2 receipt number and WAC number. We have found in some cases that email's are never sent and in other cases this works well. So, your mileage may vary.

I got NOA2 1 week ago. I was about to fill in the address and the link but it asks my question, I have no question...
Also on the NOA2 it says to give 30 days to NVC before trying to contact them if no news so what do I do ?

Thanks 

Hey! I got noa 2 monday 8th ! (noa1 dec 31st) But never knew on the app, on old and new uscis it still says "we received bla bla bla"

We found out by getting a letter!

Oh feel free to vent Erin2019 ! For once we have a place where we all understand each other

Desperate, we have had noa1 dec 31st and still no noa2 and saw people with noa1 our day and in january already being approved