London19

1 hour ago, peanutismint said:

I spent a CRAZY amount of time on hold to the Knightsbridge doctors trying to schedule my visa medical today, first for 1 hour before being cut off, then nearly 2 hours before being cut off again, then over 2 hours a third and final time before being cut off AGAIN. Not sure why it's happening. Each time it told me I was like #24 in the queue and went down and down and the closest I got was to #5 before being cut off for some reason.... 😡😡😤

 

Is the visa medical place even open at the moment (with the holidays) or is their phone system just #######?! As it's 2019 I would've hoped I could schedule online or via email but nobody is answering their email address either.

 

I'm desperately trying to get an appointment for a week today when I have to go to London anyway to take my fiancé back to the airport, save me having to make two separate trips all the way to London (and then a third for the embassy interview!).

 

In short - this service sucks. What can I do about it? Just keep trying?! I've already wasted half a day on hold to them....

Refer to the thread below. In short I got through by calling at 9am on the dot! I was an hour on hold but at least it worked. 

I called them again this morning at 9 because I didn't receive their email confirmation, and it worked again. Got through after an hour on hold. 

Hi @Jomily - It took me a few attempts but finally got through today. 

I called the number ending by 8965 but their offices are closed this week. 

I called the number ending by 7822 yesterday, on hold for 4 hours but no luck. Then called again at 9am on the dot and after an hour on hold, I managed to get through and get an appt on 8th Jan. The lady said they are under staffed due to Christmas holidays. She advised if I don't get email confirmation to call them in the New Year as staff number would be back to normal. 

By the way, the first appt they suggested to me was 3rd Jan so it does seem like they still have space for early Jan appts. 

Good luck! 

3 minutes ago, thatguyuknow said:

You calling the appointments line on 020 7589 8965?

 

That's the number for Basil Street. Now, you won't be going to Basil street you'll be going to Bentinck St but I believe you'll get straight through (on the phone) to Basil Street. 

 

Don't call 020 7486 7822, you'll never get though. 

Ohh. I was calling 020 7486 7822. 

I didn't realise there was another number. Thanks very much! I'll call the other number first thing on Monday, in the hope they are open. 

Hello 

I called Visa Medicals on Friday afternoon to make an appointment but I was on hold for 3 hours (!!!) before I decided to hang up. Is the wait usually this long or was I just unlucky? I was 3rd in the queue for at least an hour and half. 

Do you know if they'll be open this Monday (Xmas eve)?

Thanks!