AMartellnow

When we specifically asked if they had received the I693, the officer helping us hesitated like she had no idea. She instead told us that they must have gotten it because the director told her that he will approve the case I feel like the infopass is just a sham by USCIS. They do not even make a obvious effort to help the case move forward or provide the right information. At this point I have lost all hope

Yeah, that sounds pretty standard. Did they confirm receipt of your I-693 thought? Or did you have to hand them a new one? If they already have it, there should be no reason for them to make you wait another 30 days for an approval. I am hopeful you'll get the text/email in a couple of days and you'll be breathing a sigh of relief soon. Keep us posted!

My GC was approved ~3 weeks after sending the response to the RFE