Due to the war in Ukraine, I was able to help my fiancé escape to Mexico while we were waiting for her embassy appointment. We have been in Mexico for almost two monthsk and have to leave after six months.
i got notice from USCIS that her petition was approved, but the original embassy was in Kyiv. We want to switch to Mexico because it is not possible to return to Ukraine. I have tried contacting NVC, but the phone number is just a recording that doesn’t accept calls. There is a web form to contact them, but they say it takes at least two months for them to respond. How can I talk yo someone to change the embassy?
Also, she left in a hurry and was not able to obtain a police report (the offices were closed due to war). Her birth certificate was at her parents house in a city that is currently under Russian control, so she can’t get that either.
Will she be able to get approved without these documents? I read somewhere that she needs an official government document stating why these documents are not available, but it is not possible to get any official documents from Ukraine at this time.
Can anyone help?