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rebnoe

Is there something wrong with my USCIS account? Re: N-400

By rebnoe in US Citizenship Case Filing and Progress Reports

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rebnoe Explorer

rebnoe   31

Posted
Filed: Citizen (pnd) Country: Spain
 Timeline
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Hi all!
I have begun to think that my USCIS account is showing up a little different than others here for a few reasons. Here's what's going on.

I have a pending I-751 and applied online for my N-400 in June. However, on my USCIS account when I log in, the N-400 does not appear under "My Cases" - this is shown in my first screenshot attached. 

When I click the "View Profile" button under my name, I then see information about the N-400 under "pending cases" - this is shown in the second screenshot I attached. 

I also tried to use the "Add a case to your account" tool to add the N-400, but it states "You cannot add this case to your account because it has already been linked to a USCIS account"

 

Is this how it appears to others who applied online for the N-400? I get the feeling it is different, people I have heard people mention being able to view Documents regarding their N-400, and I do not have any options like that.

 

Please let me know how it looks to you all :)

Screen Shot 2022-07-13 at 6.59.34 PM.png

Screen Shot 2022-07-13 at 6.57.29 PM.png

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islandgirl80 Community Regular

islandgirl80   28

Posted
Filed: IR-1/CR-1 Visa Timeline
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1 hour ago, rebnoe said:

Hi all!
I have begun to think that my USCIS account is showing up a little different than others here for a few reasons. Here's what's going on.

I have a pending I-751 and applied online for my N-400 in June. However, on my USCIS account when I log in, the N-400 does not appear under "My Cases" - this is shown in my first screenshot attached. 

When I click the "View Profile" button under my name, I then see information about the N-400 under "pending cases" - this is shown in the second screenshot I attached. 

I also tried to use the "Add a case to your account" tool to add the N-400, but it states "You cannot add this case to your account because it has already been linked to a USCIS account"

 

Is this how it appears to others who applied online for the N-400? I get the feeling it is different, people I have heard people mention being able to view Documents regarding their N-400, and I do not have any options like that.

 

Please let me know how it looks to you all :)

Screen Shot 2022-07-13 at 6.59.34 PM.png

Screen Shot 2022-07-13 at 6.57.29 PM.png

Contact the tech support and explain what is the issue on your account. 

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