Submitting documents to the embassy_ There is no Certificate to print

[MohamadT 0]

Hi everyone

 

I received an instruction for the U.S. embassy in Armenia to print the Courier In Authorization Certificate for submitting documents.

 

1- Please visit:  https://usvisa-info.comand log into your account. 

2- Select the option “Consular Section instructed me to send more documents.”

You will be asked to submit the request for the applicants who need to courier in their documents. Once your request has been approved, go back to your applicant summary page and follow as instructed.

3- Print the resulting “Courier In Authorization Certificate” that will appear at the bottom of the “Print Instruction” page.

 

I did all the steps, but there is no Certificate to print. Actually, in the attached picture, I am stuck in the Register to Send Documents.

When I click on Submit, it does not go anywhere and I am still on the same page.

I tried different browsers, it did not work.

 

Is there any help?

Thanks

Edited March 4, 2021 by MohamadT

[MohamadT 0]

Sounds like it was a technical issue.

I contacted the CSC Visa Information Service and they fixed it after 3 days.

[Artmin 0]

same problem who do i have to contact . i did contact  every department that i knew . no respond or keep telling sorry we can not do anything...

[MohamadT 0]

I emailed to this address

esee_contactus+am+mrv+en@visaops.net

 

which I got from this page

https://ais.usvisa-info.com/en-AM/niv/information/contact_us

 

Some times they respond to late. Make sure you email them again if you receive no feedback after one week.

[Romaine Mcinnis 0]

how to print my Courier in Authorization certificate