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4 hours ago, RTimo said:


I can't open the message I received from NVC? can someone help me?

This is a known issue; wait for 30-60 seconds and you will be able to see the message on screen.

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I cant open up the messages either. i've waited for loooong time and tried on multiple browsers (Chrome, Firefox, Edge).

The following is a bit techy but:

If i open the Network console and click a message, I can see that the request is pending for a long time.

I keep clicking a message every minute or so in order to "refresh" the requests so I don't get logged out.

Eventually though, it becomes successful, but the response payload says "Please enable javascript to view the page content. Your support id is xxxx" and doesnt actually hold the message.

I've checked all my browser settings and Javascript is enabled correctly (its by default anyways) so it's really strange.

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