Global Entry account update?

[bunkx 25]

Hi guys, 

 

I recently sent my ROC application in and received a NOA that serves as evidence of my resident status for 18 months. (Impressed that they issue them for 18 months now, the backlog must be insane). Do I need to update this information on the global entry website? I don't think there's a way to put a I-797 extension, so would I just change my green card expiration date to May 2021, or should I keep it as what's on the plastic card itself?

 

I know the GE kiosks won't recognize the I-797 and won't like my expired green card either, but can I still use that line and just talk to the CBP officer when I get to them or do I have to use the long line instead? Even with the long line, most aiports now require that you use a kiosk for the USC/LPS lines. So I'm not sure how that will work either. 

 

Regardless, I'm sure getting in with the extension letter won't be an issue once I make it this far. I'm more concerned about the document check before you board the aircraft, this is usually done by locals there and they might not know what the extension letter is and give me trouble thinking I'm trying to board with an expired green card. Similar thing happened last time I tried to board with my EAD/AP combo card, they didn't know what it was. The words "Valid for advance parole" isn't immediately obvious to most foreigners who are not familiar with the process. This has been a total non-issue since I got my green card, but I feel like now I'm back to questioning whether this random Belgian/French/Japanese person is going to recognize my perfectly valid, yet perhaps unusual, travel documents.

 

Thanks again for all the help, couldn't have made it this far without y'alls support!

[BRgirlUS 38]

I just traveled with my extension letter and I also had Global Entry. It depends on the airport. Entering in Guam (US Territory), I went through the Global Entry line and the machine didn't accept my expired GC and told me to see an officer. There was an officer right there after the Global Entry area, so I didn't have to go through the long line. Now, entering in Minneapolis I tried the Global Entry machines again, it didn't work, and there was no officer there, so I had to go to the end of the long line, which was very frustrating. 

If you can, try to update the Global Entry account with your new expiration date, or even better, try to contact Global Entry and see how you can use their kiosks with the extension letter. I am still trying to figure out how to do it.

As of the extension letter, every person I showed it understood and I had no issues.

Good luck!