Jump to content

USCIS website provides inconsistent or no information

2 posts in this topic

Recommended Posts

My husband presently has both the I-751 and N-400 petitions being processed.  The I-751 was filed in Apr 2018 and the N-400 in Apr 2019.  Biometric appointments were scheduled quickly on both and have been completed.  Otherwise, no other information or status updates.  


When we log in to the USCIS website and look at the list of cases associated with the account, the N-400 doesn't show up at all.  If we go to the page to check status by receipt number, the N-400 does show up and indicates that the case is still being processed.  The receipt number for the I-751 comes up as 'no information available'.  


Husband called to ask what's up.  They ask for A-number and he's told he's not in the system at all!!! That was quite a scare.  Agent gets more information from him and is finally able to find his file.  


No specific info on the I-751 except that it's still being processed.  His extension runs out in January so they said if he doesn't hear anything by December to give them a call and they will expedite it.


N-400 has been referred to the local DC office to schedule interview.  Looks like the N-400 will get processed before the I-751.


Either way, the website is useless.



Share this post

Link to post
Share on other sites

Traditionally you need to use the CR-89 number from the biometrics to look up your case for the I-751.  I do not know if that has changed in the last few years or not. 


The websites have always been hit or miss.  Many cases never get updated, input, or otherwise are wrong on the case trackers.  Calling often doesn't help much either as the call center staff aren't exactly the brightest crayons in the box and are quite limited in the information they can give as well. 

You have brains in your head. You have feet in your shoes. You can steer yourself any direction you choose.  - Dr. Seuss


Share this post

Link to post
Share on other sites
Didn't find the answer you were looking for? Ask our VJ Immigration Lawyers.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
- Back to Top -

Important Disclaimer: Please read carefully the Visajourney.com Terms of Service. If you do not agree to the Terms of Service you should not access or view any page (including this page) on VisaJourney.com. Answers and comments provided on Visajourney.com Forums are general information, and are not intended to substitute for informed professional medical, psychiatric, psychological, tax, legal, investment, accounting, or other professional advice. Visajourney.com does not endorse, and expressly disclaims liability for any product, manufacturer, distributor, service or service provider mentioned or any opinion expressed in answers or comments. VisaJourney.com does not condone immigration fraud in any way, shape or manner. VisaJourney.com recommends that if any member or user knows directly of someone involved in fraudulent or illegal activity, that they report such activity directly to the Department of Homeland Security, Immigration and Customs Enforcement. You can contact ICE via email at Immigration.Reply@dhs.gov or you can telephone ICE at 1-866-347-2423. All reported threads/posts containing reference to immigration fraud or illegal activities will be removed from this board. If you feel that you have found inappropriate content, please let us know by contacting us here with a url link to that content. Thank you.
  • Create New...