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Help - Guatemala, Document Delivery 221G

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Hello All,

I'm desperate for help because no one seems to understand what is going on.

 

My fiancee, in Guatemala, had his interview today at the embassy and he had everything besides his divorce certificate (had all the actual divorce, just not the certificate). He was told to submit to Cargo Express his missing document, passport and a confirmation page and given this link. 

 

https://ustraveldocs.com/gt/gt-iv-documentsubmissioninfo.asp#submit221g

 

We don't understand how to follow the instructions to get the confirmation page, as he already has a profile on this page and NOWHERE does it same IV Address Registration. THat only shows up if you make a new profile, and if you do that K1 isn't an option.

 

At Cargo Express they mentioned the form should have bar codes, we have that form with the address confirmation and apparently that's not it?!

 

Does anyone know what to do?! HE is basically approved except for this damn certificate he needs to send and now this confirmation page he needs from teh website?

 

Please help, I'm going crazy :(

 

 

 

 

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