PLEASE HELP - Appointment for biometrics AGAIN but no answer to our I-751 RFE.

[ditwar 1]

Hello

 

We got a second appointment for biometrics. We send our application for the I-751 in December 2017, for our surprise we got an appointment the same month after sent our I-751.   So we went to Jacksonville and I my husband made his biometrics in December 2017. After two extensions we got a RFE in May 2019. Me sent the required evidence (we sent a lot of documents....you can check my post about it: here)

 

And now, expecting that he would receive in the mail his permanent green card, they send another appointment for biometrics. We can not understand what is happening, specially when his last extension will expire August 4th, 2019. Now we are trying to reach someone in the Jacksonville Office to know if he can get an stamp in his password as proof that he is a legal residence and it is impossible to get an human on the telephone.

 

I red in their website that they are not accepting walk-in. We would like to know if we have to make an separate appointment for the stamp or would be possible to get it in the same appointment day of the biometrics. If someone know or had the same experience, please share it with us. If someone have their direct Telephone number, please share it with us. Thank you.!

[ditwar 1]

I forget to include that the biometric appointment is this Thursday.

[AstroCanada 206]

Did you file the N-400?  If so, that form also triggers a separate biometrics appointment.  If not, USCIS is just being ridiculous.  You should call and speak to a Tier 2 officer.  You're also out of standard processing time depending on your service center.

 

You might also consider involving your elected representative as well.

[ditwar 1]

41 minutes ago, AstroCanada said:

Did you file the N-400?  If so, that form also triggers a separate biometrics appointment.  If not, USCIS is just being ridiculous.  You should call and speak to a Tier 2 officer.  You're also out of standard processing time depending on your service center.

 

You might also consider involving your elected representative as well.

Thank you for your answer. We did not file any N-400. I searched the internet to find another telephone number for the Jacksonville Office and I do not find any other only the standard hotline where is almost impossible to speak with someone. The biometric is this Thursday and we will be there but because the expiration date in his second extension will expire soon, we would like to know if we can request and get an stamp in my husband passport the same day or we will be forced to make an additional appointment. I am very concern about this.

 

Speaking with my representative will be also a option that we will be considering, but regarding this appointment on Thursday, I think we are short in time for that.

 

Oh, I forget to ask, how I can speak with a Tier 2 officer taking into consideration how difficult is to speak with someone in their hotline? (1-800-375-5283)

 

Edited July 23, 2019 by ditwar