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No news after 15 months

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Hi all, 


So we filed for my husband's AOS in September of 2017 and then received an RFIE in October. Our status on the site has been stuck on "Response to RFEI received" since Oct 2017. I had tried reaching out to a congressman and doing an SR myself, but really we did not get any info until we attended an Infopass appointment the other day. We were told his application was ready for an interview since June of 2018 and that someone "dropped the ball" by not scheduling it. The officer kindly told us it was very unusual for a case to go on for 15 months prior to an interview at that service center. He told us he would email his supervisor to get the interview scheduled. What are the odds we hear something in the next month or so? Has anyone had a similar experience? 

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