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lummo

USCIS New Site Not Showing AOS-Based Cases

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The AOS-based cases (I-485, I-130, I-131, and I-765) used to be shown on both the old (https://egov.uscis.gov/casestatus/displayLogon.do) and new (https://myaccount.uscis.dhs.gov/) sites. Now, on the new site they are not shown anymore. Multiple attempts to re-add the I-485 receipt number to the new site result in "There was an error syncing your case. Try again in a few minutes." Access to both sites is preferred because sometimes 1 site does not have the most up-to-date info. Anyone else experiencing this? Suggestions?

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Same here. Just checked and all 3 cases are gone. Got the same message after trying to add them again. I don't think it's just AOS though, since I saw another post about someone in K1 stage having the same problem with their WAC case number. 

 

 

Screen Shot 2018-12-11 at 10.47.01 AM.png

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I think it's a glitch. I haven't been able to check my cases either and kept receiving the same msg. Nothing to worry about. Check back later!


05/24 PD
06/18/18 Bio apt
06/26/18 Fingerprint review was completed
09/27/18 RFE for I-864
11/04/18 Sent response to RFE
11/06/18 RFE response was received
11/07/18 Courtesy letter for I-693
11/19/18 Case is ready to be scheduled for interveiw
11/20/18 Interview was scheduled

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9 minutes ago, psgma said:

I think it's a glitch. I haven't been able to check my cases either and kept receiving the same msg. Nothing to worry about. Check back later!

@lauragp91 and @psgma, thank you for the input. I wonder if last night's system maintenance is the cause: https://www.uscis.gov/news/alerts/tools-outage

I'm the I-130 petitioner for my father's AOS case. He renewed his TPS status earlier this year, and the TPS cases (I-821 and I-765) are the only ones showing in the new site. The TPS cases both start with "IOE", as in ELIS filing: https://www.cilawgroup.com/news/2015/06/04/uscis-receipt-numbers-explained-lin-src-eac-wac-ioe/

Edited by lummo

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4 minutes ago, lummo said:

@lauragp91 and @psgma, thank you for the input. I wonder if last night's system maintenance is the cause: https://www.uscis.gov/news/alerts/tools-outage

I'm the petitioner for my father's AOS case. He renewed his TPS status earlier this year, and the TPS cases are the only ones showing in the new site. The TPS cases start with "IOE", as in ELIS filing: https://www.cilawgroup.com/news/2015/06/04/uscis-receipt-numbers-explained-lin-src-eac-wac-ioe/

As you mentioned, the glitch is most likely caused by the update that they performed last night. I'm sure they will fix that soon. 


05/24 PD
06/18/18 Bio apt
06/26/18 Fingerprint review was completed
09/27/18 RFE for I-864
11/04/18 Sent response to RFE
11/06/18 RFE response was received
11/07/18 Courtesy letter for I-693
11/19/18 Case is ready to be scheduled for interveiw
11/20/18 Interview was scheduled

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