Jump to content

Retrieve previous DS-160 - Security question problem

4 posts in this topic

Recommended Posts

I am trying to retrieve a previous DS-160 application made 6 months ago.  I have provided the correct confirmation number, surname and year of birth.


Then the system asks a security question:  "Given name of fathers father".  Ie grandfathers first name.


The system rejects me inputting any of the following values:

* his firstname,

* the shortened version

* space,

* no input,

* family name,

* fathers first name

All input is forced to upper-case so not a case-sensitive issue. 


I was actually surprised by the question because I have no recollection of inputting my grandfathers details 6 months ago (but I also can't remember being offered a security question).  I usually choose other types of security questions.   What are the choices they offer?


Anyone had this issue?     What other values could I try?   Any thoughts as to a possible bug in the system and its actually looking for a different value?


I also have a PDF of the old application and tried uploading that, but it didn't accept that.    I've tried all this in 2 different browsers on my desktop. 

first met late 2016, met 13 more times since. Filed i-129 Apr 14th. NOA2 dated Oct 11th. 

Share this post

Link to post
Share on other sites
Just now, hubbslaw said:

I am having this exact problem and I am growing extremely frustrated by it.  Have you found a solution?

If others are having the same issue that sounds like a bug in their system - perhaps showing the wrong question title.   I am gonna try my answers for some of the typical security questions - my mothers maiden name, etc.  


Ultimately I am just going to have to fill it out from the start again.   Just annoying that the shortcut won't work.  

first met late 2016, met 13 more times since. Filed i-129 Apr 14th. NOA2 dated Oct 11th. 

Share this post

Link to post
Share on other sites
Didn't find the answer you were looking for? Ask our VJ Immigration Lawyers.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
- Back to Top -

Important Disclaimer: Please read carefully the Visajourney.com Terms of Service. If you do not agree to the Terms of Service you should not access or view any page (including this page) on VisaJourney.com. Answers and comments provided on Visajourney.com Forums are general information, and are not intended to substitute for informed professional medical, psychiatric, psychological, tax, legal, investment, accounting, or other professional advice. Visajourney.com does not endorse, and expressly disclaims liability for any product, manufacturer, distributor, service or service provider mentioned or any opinion expressed in answers or comments. VisaJourney.com does not condone immigration fraud in any way, shape or manner. VisaJourney.com recommends that if any member or user knows directly of someone involved in fraudulent or illegal activity, that they report such activity directly to the Department of Homeland Security, Immigration and Customs Enforcement. You can contact ICE via email at Immigration.Reply@dhs.gov or you can telephone ICE at 1-866-347-2423. All reported threads/posts containing reference to immigration fraud or illegal activities will be removed from this board. If you feel that you have found inappropriate content, please let us know by contacting us here with a url link to that content. Thank you.