NVC checklist cannot accept police certificate

[Kincho 3]

Hi sorry for my poor english, i got the checklist from NVC asking for my wife police certificate that i already send, the problem is my wife’s certificate is different than my because back in Thailand she has been convicted in Juvenile case when she was 15 year old. case is dismissed and clear,but when we ask for certificate they give her the different type police certificate as my, they give her the police certificate that written down she has convinced before but now she has no records and written in Thai language(my is certificate is english)they told me it impossible to give the one that NVC want and they ask me to translate it to english language and give it to NVC, now i call NVC officer she told me can’t accept this type of police certificate.

how can we do now,any suggestion?

my police certificate is clear and it different than my wife. should i send the letter explain my situation to NVC.

Thanks,

[Pavel1982 104]

On ‎12‎/‎11‎/‎2017 at 6:33 PM, Kincho said:

Hi sorry for my poor english, i got the checklist from NVC asking for my wife police certificate that i already send, the problem is my wife’s certificate is different than my because back in Thailand she has been convicted in Juvenile case when she was 15 year old. case is dismissed and clear,but when we ask for certificate they give her the different type police certificate as my, they give her the police certificate that written down she has convinced before but now she has no records and written in Thai language(my is certificate is english)they told me it impossible to give the one that NVC want and they ask me to translate it to english language and give it to NVC, now i call NVC officer she told me can’t accept this type of police certificate.

how can we do now,any suggestion?

my police certificate is clear and it different than my wife. should i send the letter explain my situation to NVC.

Thanks,

did u received your wife's certificate from bellow location? If it is yes and police certificate in Thai language, then you have to have someone translate in English (Possibly from a recognized translator agency) and send both to NVC

 

"Police Records

Available. Police certificates are obtainable from:

Section 3, Sub-Division 2. General Staff Division
Special Branch
Royal Thai Police Department
Rama I Road
Pathumwan, Bangkok 10330

Residents of Thailand requesting a Thai police certificate will need to present two recent photographs (2 inch x 2 inch), the original and a copy of his/her passport, identification card, household registration, name change certificate (if any), marriage and divorce certificate (if any). Thai males aged 17-45 must also present military record or proof of exemption from military service.

Non-residents should send their requests to the Royal Thai Police Department at the above address with the required documents and a fingerprint taken by a police authority at their place of residence.

Normal processing time is two to three weeks. There is no processing fee."