DS-160 number is different from appointment letter

[Camie 72]

Hi!

 

I've completed my DS-160 for K1 last September 5th. I went to the ustraveldocs website to schedule my interview. I'd like to note that I've previously applied for a B2 visa in 2015 so the details on my profile were applicable to my old passport. For some reason, I couldn't edit the passport number on my account and when I tried to create a new account for this k1 visa, they wouldn't let me. So I proceeded to schedule my interview anyway. When I got the appointment letter, the DS-160 number is from my old B2 visa application. Is this a big deal? I read that the DS-160 number should be reflected on the appointment letter but the ustraveldocs website is flawed in that sense it wont let you update/create a new profile for a different visa and just uses the old details from the last visa you applied for.

 

What do I do?

[Hank_ 9,173]

55 minutes ago, Camie said:

Hi!

 

I've completed my DS-160 for K1 last September 5th. I went to the ustraveldocs website to schedule my interview. I'd like to note that I've previously applied for a B2 visa in 2015 so the details on my profile were applicable to my old passport. For some reason, I couldn't edit the passport number on my account and when I tried to create a new account for this k1 visa, they wouldn't let me. So I proceeded to schedule my interview anyway. When I got the appointment letter, the DS-160 number is from my old B2 visa application. Is this a big deal? I read that the DS-160 number should be reflected on the appointment letter but the ustraveldocs website is flawed in that sense it wont let you update/create a new profile for a different visa and just uses the old details from the last visa you applied for.

 

What do I do?

Nope not a big deal on the DS-160.   Just make sure to bring the confirmation page for the new DS-160 to the interview.  As for the passport number you may want to call the embassy and ask that they clear that so you can enter the new info.  But again, not a major issue, it can be updated during the interview.  I will add contact info below.

 

Ya USTRAVELDOCS is screwed up in that area... only way to get around it is to use a different email address.. but you are past that moment in time.  

 

Contacting the Embassy
Manila Visa Information and Appointment Service center hotlines at (632) 976-8500, (632) 976-8501 or (632) 976-8502.
The center is open Monday through Friday, from 8:00 a.m. to 8:00 p.m. (Manila time), except on Philippine and U.S. holidays.

Callers in the U.S should call (703) 520-2235 on its Eastern Standard Time equivalent of operation hours.
 
Skype: To use Skype to speak to a customer service representative Monday Friday from 8:00am to 8:00pm., please add a new contact to your Skype account with the Skype name ustraveldocs-philippines.
 
EMAIL:   IVMANILAREPLIES@STATE.GOV
 

 

http://www.visaconnection-philippines.com/k-1-visa-application.html

Edited September 13, 2017 by Hank_

[Camie 72]

On 9/13/2017 at 5:18 PM, Hank_ said:

Nope not a big deal on the DS-160.   Just make sure to bring the confirmation page for the new DS-160 to the interview.  As for the passport number you may want to call the embassy and ask that they clear that so you can enter the new info.  But again, not a major issue, it can be updated during the interview.  I will add contact info below.

 

Ya USTRAVELDOCS is screwed up in that area... only way to get around it is to use a different email address.. but you are past that moment in time.  

 

Contacting the Embassy
Manila Visa Information and Appointment Service center hotlines at (632) 976-8500, (632) 976-8501 or (632) 976-8502.
The center is open Monday through Friday, from 8:00 a.m. to 8:00 p.m. (Manila time), except on Philippine and U.S. holidays.

Callers in the U.S should call (703) 520-2235 on its Eastern Standard Time equivalent of operation hours.
 
Skype: To use Skype to speak to a customer service representative Monday Friday from 8:00am to 8:00pm., please add a new contact to your Skype account with the Skype name ustraveldocs-philippines.
 
EMAIL:   IVMANILAREPLIES@STATE.GOV
 

 

http://www.visaconnection-philippines.com/k-1-visa-application.html

 

Thanks for the info, Hank!

 

I'll try asking them about the USTRAVELDOCS website still using my old passport number. For the amount of money we all pay the US embassy, I'm surprised that website still has bugs

[Hank_ 9,173]

15 minutes ago, Camie said:

 

Thanks for the info, Hank!

 

I'll try asking them about the USTRAVELDOCS website still using my old passport number. For the amount of money we all pay the US embassy, I'm surprised that website still has bugs

It isn't the embassy, it is the Dept of State, and it really isn't a bug ... not being able to edit certain vital info is more like a security feature.  It can be done with a phone call to the embassy, and waiting.....

 

I am of the the 2nd option nature.. use a different email address and create a new profile.    But in this situation I would not go there... at all.

[Camie 72]

1 hour ago, Hank_ said:

It isn't the embassy, it is the Dept of State, and it really isn't a bug ... not being able to edit certain vital info is more like a security feature.  It can be done with a phone call to the embassy, and waiting.....

 

I am of the the 2nd option nature.. use a different email address and create a new profile.    But in this situation I would not go there... at all.

I actually tried to use a different email but I'm guessing they based it on the same names I used when creating the account. 😒 

 

Oh well. Will just call them about it. Thanks !