Taking a Whack Against Comcast

[Rob L 3,811]

really old article...but this is how I feel ..

Taking a Whack Against Comcast

Mona "The Hammer" Shaw, attention-getting tool of choice in hand, was arrested after smashing items in Comcast's Manassas office last August. (Photos By Richard A. Lipski -- The Washington Post)

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By Neely Tucker

Washington Post Staff Writer
Thursday, October 18, 2007

Sometimes truly American virtues arise in outlaws who -- by dint of heroic but questionable endeavors -- display the mettle of the national character.

For instance: The Dillinger Gang, robbing banks (and destroying mortgages) when banks were foreclosing on the poor. Stephanie St. Clair, matron of the numbers racket during the Harlem Renaissance, striking a (dubious) blow for both gender and racial equality. Junior Johnson bootlegging liquor during Prohibition (the benefits of which were self-evident).

Fear not, fellow Americans! In these dark days of war, pestilence and Paris Hilton, a new hero has arisen. She is none other than 75-year-old Mona "The Hammer" Shaw, who took the aforementioned implement to her local Comcast office in Manassas to settle a score, and boy, did she!

This was after the company had scheduled installation of its much ballyhooed "Triple Play" service, which combines phone, cable and Internet services, in Shaw's brick home in nearby Bristow. But Shaw said they failed to show up on the appointed day, Monday, Aug. 13. They came two days later but left with the job half done. On Friday morning, they cut off all service.

This was the company that has had consumer service problems serious enough to prompt the trade magazine Advertising Age to editorialize that Comcast and other cable providers should spend less on advertising and more on customer service. And has spawned a blog called ComcastMustDie.com that's filled with posts from angry customers.

So on that Friday, Mona Shaw and her husband, Don, went to the local call center office to complain.

Let's pick it up, mid-action, according to Shaw:

Mona demands to speak to a manager. A customer service representative says someone will be right with them. Directs them to a bench, outside. (Remember, it's mid-August.) Mona and Don sit.

Tick, tick, tick, goes the clock. Sit, sit, sit, go Mona and Don.

For. Two. Hours.

And then -- this is the best part -- the customer rep leans out the door and says the manager has left for the day. Thanks for coming!

Oh, the sputtering outrage!

[eieio 1,594]

This article reminds us why we need a true American like Mr. Trump as President. He will bring the hammer down on the corruption and abuse that is so prevalent in big government and and our elected officials.

[Rob L 3,811]

The best thing about the Donald Trump candidacy is that not every thread winds up being about racism or the 2nd amendment

[eieio 1,594]

The best thing about the Donald Trump candidacy is that not every thread winds up being about racism or the 2nd amendment

I agree. Plus…everyone in the world loves talking about Mr. Trump.

Welcome to the club!

[Janelle2002 3,865]

This article reminds us why we need a true American like Mr. Trump as President. He will bring the hammer down on the corruption and abuse that is so prevalent in big government and and our elected officials.

Will he really?

PHOTOS: Celebrity Feuds: The Biggest Ever!

Trump who was once an Apple shareholder and iPhone user railed against the company last month after Cook declined to comply with the FBI's order to unlock the iPhone 5c of San Bernardino terrorist Syed Farook. At a rally last month, Trump told attendees: "What I think you ought to do is boycott Apple until such time as they give that security number."

He then took to Twitter to expand upon his thoughts and defend his own use of an iPhone, which critics were quick to call out.

PHOTOS: Celebs Fight Back on Twitter!

Cook defended his stance to Time. "I mean too many times in history has this happened, where the government over reached, did something that in retrospect somebody should have stood up and said Stop,'" Cook noted. "We see that this is our moment to stand up and say Stop. And force a dialogue. And that dialogue may, I dont know how itll go. Im optimistic. But I dont know at the end of the day. But I see that as our role."

https://www.yahoo.com/celebrity/news/apples-ceo-tim-cook-responds-204400998.html