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jklm2010

What's with the supervisor review?

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Hi guys.

Just wondering...our case got put under supervisor review even though we don't have any checklists. What is up with this? Is it normal??

The DS-260 was completed on May 1st and the last package scan date was I believe May 21.

I'm calling every single week even every few days. When I called yesterday she said "we're a little behind so it would be best to check back in a couple of weeks"

"a couple of weeks"! That's so frustrating! A couple of weeks might not have any meaning to them but a couple of weeks goes by like months for all

of us who are waiting!

So anyone else have a similar experience with supervisor review without any checklists?

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You might want to ask to be transfered to a supervisor. My DS260 was also submitted on May 1st and it was put under supervisor review on June 1st when I called to ask about the status. I kept calling NVC operators but they told me the same story: "please be patient, a supervisor is reviewing your DS260" until June 19th when I asked an operator to transfer me over so I can speak with a supervisor. I was able to talk to a supervisor who reviewed the document on the spot. I got my case complete that same day. If an operator tells you there's no supervisor around you can speak with, tell him or her you would like to be placed on hold even if it takes 2 hours for you to get transferred over. That would show them you really mean business and that you're no longer interested in the generic information they (the operators) provide everytime.

Edited by oluandolu

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