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EAD card given name not hyphenated

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Hi all,

I am currently a F-1 student and I have accepted an offer from a company in the U.S. I applied for the EAD card and I received the card today.

Unfortunately, there seems to be a slight problem with the given name.

On my passport/I-20/I-94/SSN the name is A-B C where A-B is the given name and C is the surname. However, on the EAD card it is A B C instead. I called the USCIS National Customer Service Center at 1-800-375-5283 and I was told to call CBP to ask them if this would be a problem.

Oddly enough, calling the numbers on http://www.cbp.gov/contact DOES NOT WORK AT ALL! As such I cannot seem to reach them. The only alternative is via email and they claim that the waiting time will be 2-3 weeks, which is too long for comfort.

Does someone know if this will affect my work authorization and also if they are able to call CBP using the phone numbers listed on their website?


Curious Duck

Edited by curious_duck

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My name is also hyphenated and I got my EAD and GC with just spaces instead of hyphens. It did not alarm me because I know from history that some computer programs/systems does not accommodate the hyphen so a space is used instead. So far it has not posed a problem for me.

I would still say you double check with them just to put your mind at ease.

Edited by Caramel Swirl

Married December 2011

04/03/13 - Mailed I130/I485/I131/I76504/08/13 - Package delivered to Chicago Lockbox

04/16/13 - NOA(x4) Text/Email received with MSC number, routed to NBC

04/18/13 - Able to check status on USCIS site

04/18/13 - Received biometrics notice for 5/8/13 apt

04/23/13 - Biometrics completed by walk-in

05/14/13 - I-485 Case Status updated to Testing & Interview

05/20/13 - Text message (as of 5/19/13 I-485 interview date set for 6/20/13)06/10/13 - Status update - AP approved EAD in card production

06/14/13 - Status update - EAD/AP card mailed out (Tracker: USPS estimated delivery date 6/17/13)

06/17/13 - EAD/AP Combo Card arrival!!!!!! (I am cute looking in my picluv.gif)06/20/13 - I-485 Interviewgoofy.gif

06/20/13 - Pronto Approval!!!! "As of today you are a Legal Permanent Resident of the USA"

06/20/13 - Status updated 3 times (1-485 card approval/production, 1-130 approval NOA mailed out & 1-NOA of LPR registration status)

06/25/13 - GC in card production

06/26/13 - Status update - GC mailed out (Tracker: USPS estimated delivery date 6/29/13 )

07/01/13 - HAPPY BIRTHDAY and 4th of JULY to me (GC received - Praise be to God for another miracle and blessing!!!) cray5ol.gifcray5ol.gifTears of Joy!!


03/02/15 - USCIS Removal of Condition reminder letter received

03/30/15 - I-751 package submitted

03/31/15 - I-751 package delivered to USCIS

04/01/15 - NOA date

04/03/15 - I-751 check cashed by USCIS

04/28/15 - Biometrics appointment

01/26/16 - Email notification - I-751 Approved and card in production

01/28/16 - Card mailed out

01/30/16 - Thank God!! received card in the mail (NEXT STEP - CITIZENSHIP)


03/22/16 - N-400 package submitted​

03/23/16 - N-400 package delivered to USCIS

03/30/16 - Check cashed by USCIS

03/30/16 - NOA

04/13/16 - Biometrics appointment

07/15/16 - Interview Date

07/27/16 - Oath

1211 days!!!!!! PRAISE GOD...I AM A CITIZEN!!!

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I think that you just got hooked by the USCIS "mis"-information line. You are talking about your EAD/AP combo card, or EAD only card? Trying to figure out what Customs and Border Protection (CBP) have to do with Employment Authorization Document (EAD)? Combo EAD/AP combo card for travel, CBP would be involved with travel. Who issued the card? I am thinking that since USCIS likely issued the card, they should be contacted about your concern, rather than CBP. YMMV.

Getting in touch with the vaporous CBP agency is difficult to say the least.

Good luck on your immigration journey.

Edited by Pitaya

Completed: K1/K2 (271 days) - AOS/EAD/AP (134 days) - ROC (279 days)

"Si vis amari, ama" - Seneca




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@Pitaya, this is just the EAD card. When I called USCIS they told me to call CBP regarding the hyphen in the name. I suppose that is because when one goes through customs in the U.S they request to see the OPT I-20, passport, and work authorization document of which that is the EAD. As such I worry that they will deny entry if the names don't match exactly.

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