passport agency after applying at the post office

[Gudu 0]

Hi all,

I applied for a passport book also expedited it but there is no passport in the mail yet after 3 weeks.i called but they just say its in process. I will be travelling in less than 10 days.They told me Portsmouth, NH processing it.I live in Maryland and i was wondering if i can just go to the Washington DC passport agency and get it from there if possible .Has anyone here tried to go to passport agency after applying at the post office?Is it even possible?They have my original NC.

Thanks

[JimmyHou 611]

Hi all,

I applied for a passport book also expedited it but there is no passport in the mail yet after 3 weeks.i called but they just say its in process. I will be travelling in less than 10 days.They told me Portsmouth, NH processing it.I live in Maryland and i was wondering if i can just go to the Washington DC passport agency and get it from there if possible .Has anyone here tried to go to passport agency after applying at the post office?Is it even possible?They have my original NC.

Thanks

Since you already applied and they have your naturalization certificate you won't be able to apply at the DC office.

You have two choices, you can call again and ask them to cancel your application and send your certificate back immediately. The problem with this is that they may or may not agree and you may not get your certificate in time anyway. Also, most passport offices require appointments.

Your second choice is to postpone your trip. This is probably the more realistic option. Since most tickets are nonrefundable, there's no point in changing your plans now... give them another week and hope you get your passport.

When you call back, mention this on the State Department website:

"Service Commitment

Our expedited service commitment is to process your passport application within 8 business days from the time your application is received by a passport agency. This means you should receive your passport or denial letter within 3 weeks door-to-door if expedited service was initially requested. "

http://travel.state.gov/content/passports/english/passports/apply.html

You can also ask for your expedite fee back: http://travel.state.gov/content/passports/english/passports/services/expedited/refund.html

Edited March 23, 2015 by JimmyHou

[dioxide45 25]

Another option is to contact your congressional representatives office and see if they can help out. Explain the situation and that you paid the expedited fee. They should be able to look in to it and perhaps move things along.