Police clearance letter from a country unavailable?

[sarc 0]

So my fiance is trying to go through the embassy interview. she worked in Korea for a year. We thought we wouldn't need the police clearance letter since on the state website under the reciprocity table for south Korea it says unavailable if she isn't in country. This is quoted directly from the state travel.gov site. "If your police certificate is unavailable per the country-specific guidelines above, you do not need to submit one to the NVC. If you cannot obtain a police certificate for another reason, please submit a written explanation when you submit your other documents."

However they denied to finish her interview and told her to go get police records. they gave her some 2g0 courier form and told her to go get this unavailable document.

Someone please help!

[Hank_ 9,174]

Apparently the CO isn't up to speed with the requirements for S. Korea. You may have to email this information to the embassy and ask what they suggest... that your fiancee apply for a visa to Korea to retrieve a police certificate ?

http://travel.state.gov/content/visas/english/fees/reciprocity-by-country/KS.html#docs

Police Records

Korean National Police Certificate (Crime-Investigation History Report: Bomjoi-Soosa Kyongreok Johoi Hoiboseo) is available to visa applicants of any nationality who are physically present in South Korea. The new KNPC now includes all serious crimes since 1945, regardless of expungement benefits under Korean law, and misdemeanors for five years, according to the Individual Information Protection Law of March 2003.

Applicants presently in Korea: Foreign nationals, regardless of visa status, and Korean citizens must apply in person at any local police station. The KNP checks non-Koreans according to the requestor's Korean alien registration card or passport. Korean citizens must show a Korean identity card with the Korean citizen's unique, lifetime Korean identification number, which is found on Korean national identity cards and Korean passports adjacent to the applicant's name. KNP processing is no fee and takes less than one hour. The new KNPC bears a red ink half inch square stamp on the bottom containing the Korean characters for National Police. It is issued in Korean only and applicants must attach a complete English translation, certified as true and correct by anyone competent in Korean and English, for the visa interview. A simple computer printout of criminal records is issued with the Korean annotation for information only, has no red ink stamp and is not a KNPC for visa purposes.

Applicants outside of Korea: Unavailable.

***

Embassy Contact Information

http://manila.usembassy.gov/wwwhnv10.html

local number: 632-301-2000 extension 5184 or 5185 ( 011-632-301-2000 ext 5184 or ext 5185 )

The Embassy’s main trunk line 301-2000 is experiencing technical issues and prone to congestion. If your call can’t get through please use these numbers: 301-2166 or 301-2177

For visa appointment related inquiries, please contact the Embassy’s Visa Information and Appointment Service at (632) 982-5555 or (632) 902-8930.

** (703) 520-2235 (this is a USA number)

For inquiries on a specific case, please call the Immigrant Visa (IV) Unit's during normal business hours, except between 12:00 noon and 1:00 p.m.

NEW EMAIL ADDRESS

In order to serve our visa applicants more efficiently, we have created this new e-mail address:IVMNLAppointments@state.gov , for early appointment requests and visa scheduling issues. Please note, however, that early appointment requests will be approved on a case to case basis (i.e., aging out cases, or in cases involving personal or medical emergencies), and only if visa interview slots are available.

For other immigrant and K visa concerns, please send an e-mail to IVManilaReplies@state.gov
.
To enable us to electronically sort the messages and provide better, more timely responses, you should follow the instructions below.
The subject line of your email should indicate the visa applicant’s last name, first and middle name (ex. DOE, John James), case number/USCIS receipt number, visa category and priority date.

Messages should be limited to 500 characters or less. The mail size should not be more than 15 KB.
Do not submit documentation or attachments with your message as our system is unable to receive inquiries with attachments.
Do not send your inquiry more than once as duplicate inquiries will congest our system and delay our response time.

Edited November 3, 2014 by Hank_

[sarc 0]

Well so far it seems as if the embassy in manila is literally clueless on their own rules and utter unconcerned for helping anyone figure out what they actually want us to do about this stuff.

They keep referring us to the website and more or less hangin up without explanation and don't seem to realize the website makes it clear its not required.