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Every time I call NVC, the agent disconnects

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Every time I call NVC, I'll be on hold for about an hour and when I can finally get through they say they can't hear me and disconnect. Why does this keep happening? Has anyone experienced the same thing? I've never had a problem people hearing me when I call from my cell.

The number I'm calling is 603-334-0700
Is there another number I can try?
I also sent an e-mail a week or two ago but no response.
Help! I don't even know if my case has gotten to NVC and it was sent July 29th.

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I have never experienced any problems with the call quality although i call from Amman, Jordan. I usually use skype or my office communicator.
I suggest you change the phone you’re using and I hope it works for you!!

06-02-13: Marriage


08-05-2013: 130 Sent

08-08-2013: NOA1

04-23-2014: I-130 Approved


04-28-2014: NVC Received

05-21-2014: case # and IIN are initiated

05-30-2014: case # and IIN to be released into the system & DS-261 is submitted

06-02-2014: AOS fees Paid

06-04-2014: AOS package was sent via mail

07-07-2014: AOS package was re-sent electronically via e-mail

08-02-2014: IV fees Paid

08-07-2014: IV Application is completed

08-07-2014: IV package was re-sent electronically via email

08-27-2014: AOS CHECKLIST

08-27-2014: Respond to Checklist
08-29-2014: Checklist response is received

10-22-2014: Case is complete
10-29-2014: Completion letter is received via e-mail

11-03-2014: Interview is scheduled
11-03-2014: Interview letter P4 received via e-mail
12-13-2014: Medical Examination

12-21-2014: Interview date - Approved

12-21-2013: Visa Status: Administrative processing

12-23-2013: Visa Status: Issued :dancing: :dancing: :dancing:

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