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Blocked USCIS Elis account.Please help!

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Does anyone have problems when making the USCIS Elis account? I forgot my password and when i try to retrieve it, it asked me 3 questions which as far as i remember i give the correct answers. I only have 3 attempts and i used it all up! It says its blocked. What will i do now? Would creating a new account will help that up using a different email? Is there a possible way to still use the previous email? By the way, I never received a confirmation that my account was activated when i make it the other day. When i try to log in today, i cant get through. Anyone with same experience?

USCIS STAGE:

04-05-13- Mailed CR1 petition to USCIS
04-08-13- NOA 1 ( NBC)

04-17-13- Form I-797 received thru mail (official receipt)
11-18-13- transferred to Texas Service Center
12-12-13- NOA2 (at last!), no RFE smile.png

NVC STAGE:

01-06-14- shipped to NVC

01-13-14- NVC received

02-12-14- Case number, IIN & Beneficiary ID available through phonecall

02-24-14- DS-261 available and completed

02-26-14- Received email from NVC to pay AOS bill

02-27-14- paid AOS bill, in process

03-03-14- AOS bill appear as paid

03-15-14- Received email from NVC to pay IV bill; Mailed AOS packet

03-18-14- NVC received AOS packet, under review

03-27-14- paid IV fee, in process

03-28-14- Mailed IV packet

03-31-14- IV bill appear as paid, DS-260 available online and completed

04-02-14- received IV documents, under review

04-04-14- received AOS checklist

04-10-14- mailed corrected AOS checklist

04-18-14- corrected AOS logged into the system

05-02-14- CASE COMPLETE! (Phonecall) :dance: :dance:

05-09-14- CASE COMPLETE! (Email)

CONSULATE:

05-27-14- Medical at SLEC- passed! :dancing:

06-10-14- Interview at USEM - approved! :thumbs:

06-14-14- Visa on hand :D

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