DV-2015 "The information entered is not valid"

[calisto 0]

Hello! New member here.

I tried to check the status of my DV-2015 application today at https://www.dvlottery.state.gov/ESC

I carefully entered the info and I keep getting the same error message. It is like my application was lost

and never went through.

I re-checked everything 10 times to make sure I'm not entering anything wrong, but the same error

message keeps popping up.

I printed the confirmation paper when I applied with all the data on it, so I know that I applied properly,

I have the confirmation paper right next to me.

This is the error message I'm getting:

The information entered is not valid. Please review the Confirmation Number, your Last/Family Name, and Year of Birth
to ensure you have entered them exactly as they appear on your DV Confirmation Page.

Several characters are often confused:
0 = zero, O = letter 'O', 1 = one, I = letter 'I' (like 'Ice'), 6 = six, G = letter 'G', 8 = eight, B = letter 'B'

I know for sure that I haven't entered anything wrong, and I tried using a variety of different browsers, I'm getting the same message.

Is there anything I can do from this point on? Anyone I can contact regarding this issue?

[NigeriaorBust 4,087]

do you have the conformation page from when you entered ? Check very carefully the number If you got to the confirmation page your entry got that far unless it was thrown out for other things ( more than one entry for a person, not qualified , not a correct picture )

[calisto 0]

I managed to resolve the issue. I must've entered my first name instead of last name. When I entered the first name as a "family name" it worked. I didn't get accepted tho