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Venting - USCIS completely inefficient

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This is getting ridiculous.

We sent our I-751 packet with a fee waiver request on March 16, 2013. It was received and signed for on March 18th. As of today (April 29, 2013) we have not received any receipt or other correspondence from USCIS. I called the National Service Center on April 17, 2013, and told the representative that we had not received our receipt, and he said he didn't see anything in the system. He said he would make an inquiry with my wife's A Number, and that we would receive something by April 30th. Well today, we received a letter from USCIS (CSC). The helpful answer that we received? "We are unable to determine the status of your I-751 petition unless you provide us with a receipt number." Seriously?! That is the reason that I made the inquiry. We DON'T have a receipt number!

So now I sent an email to the CSC followup email address to see if I get any response from them. We only have until June 16th, to file this, so if they lost our packet, we obviously have to know about it very soon. If they lost it, that is ridiculous and stupid, but I need to know at least so we can get this done so that my wife doesn't go out of legal status. This is so frustrating, and I just wanted to vent on here for a minute.

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Because of some unforeseen circumstances, we had to spend the money we had saved up for it, and because of our current financial situation (Law Student living on Student loans while searching for a job) we had to apply with a fee waiver request. So there was no check to cash, and they have not sent any correspondence or approval letters regarding the fee waiver yet.

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why don't u go to your local office and inquire about this issue, the call center is useless


day 1 -- 04/11/2012-- package sent to Chicago

day 2 -- 04/12/2012-- package was received.

day 43-- 05/23/2012-- Notice for an interview is received for 06/26 @ 2pm

day 63-- 06/12/2012-- Received a Text & email for an update- Card production EAD/AP

day 77-- 06/26/2012-- interview / approved on the spot.

day 86-- 07/05/2012-- Received my GC in the mail.


day 1 -- 04/07/2014 -- ROC Package delivered to VSC

day 16 -- 04/23/2014 -- Walk-in Bio.

day 197 -- 10/20/2014-- Approval Letter received dated 10/16/2014

day 202 -- 10/25/2014-- GC received

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