Service Request Filed - No New Info

[vs2011 3]

I filed a service request on November 16. Got my NOA1 back on June 8 so the normal waiting time of 5 months was over, hence filing the service request. Today, November 28, I get an email from USCIS saying:

"Our computer systems show that your petition or application is still pending U.S. Citizenship and Immigration Services consideration. For future status inquiries of a petition or application filed at this Center, you may want to utilize Case Status Online at www.uscis.gov."

No new information, no update, nothing. They told me the same thing I can see for myself online about my case, that it is still pending. I have been staring at the same status since June 8, over 5 months. Now that the service request I put in didn't do anything, what can I do now? What is my next step? Is there anything more I can do?

Thanks.

[velvetboxes 0]

You may want to call the USCIS directly and speak to a representative. Their phone number is 1-800-375-5283.

I am currently waiting on my employment authorization document. Nothing has changed on my case status online either, and yet I am getting notices from them in the mail showing me that my case is moving forward. You cannot always depend on the USCIS' case status update system for anything. I hear they have delays of 30-60 days on updating that thing, if it updates at all.

You can even use INFOPASS on the USCIS' website and schedule an appointment directly with an immigration representative about your case if that would make you feel more comfortable.

[Book Em Dano 2]

Hi,

You can always schedule an INFOPASS appointment online like another post suggested. It seems to me that speaking to someone face to face might be a good approach at this juncture.

Cheers.

I filed a service request on November 16. Got my NOA1 back on June 8 so the normal waiting time of 5 months was over, hence filing the service request. Today, November 28, I get an email from USCIS saying:

"Our computer systems show that your petition or application is still pending U.S. Citizenship and Immigration Services consideration. For future status inquiries of a petition or application filed at this Center, you may want to utilize Case Status Online at www.uscis.gov."

No new information, no update, nothing. They told me the same thing I can see for myself online about my case, that it is still pending. I have been staring at the same status since June 8, over 5 months. Now that the service request I put in didn't do anything, what can I do now? What is my next step? Is there anything more I can do?

Thanks.

[vs2011 3]

Yeah, I did just that. I called USCIS and they told me there is nothing more they can do on their end. I will have to wait an additional 30 days to file another service request. So I ended up scheduling a meeting with a local Immigration Officer for next week. Don't know what more they can do, hopefully something.

Also, I contacted my local congressman about 3 weeks ago, they finally got back to me last week. Told me they should have some update or information on Wednesday.

Hoping something pans out!

All we got is hope, right?