Rio Consulate

[Erik 0]

Email sent on August 29th asking if they received our petition. Response from Consulate:

Dear Sir or Madam:

This office has just received your fiancée petition. We will send the packet of instructions to her this week.

Regards,

IV Unit

Email sent yesterday, letting them know my address has changed since our USCIS approval. Response from Consulate today:

Dear Sir or Madam:

So far, this office has no records of the mentioned petition. We can only make any changes when we receive the process here.

Regards,

IV Unit

I give up!

[LiszyandKenny 5]

LOL Erik....

it is some messed up stuff go figure...

I'd go with the first e-mail and try to update the address again next week

[Mew 0]

Erik, try and call them. They have this policy of giving short answers to e-mails. Sometimes, that's all we need. Sometimes we need to talk to someone. You can still call them (it's 2:44pm here). They take calls till 3:30pm. Although you might want to try and call tomorrow at 1:30pm so you don't have to be on hold "forever".

Also, you can try and e-mail them again, making reference to your RDJ number and attaching the e-mail you got on August 29th. Maybe this would make them actually look for your case there, since they've already said they've received it in that e-mail.

Edited September 5, 2006 by Mew

[Erik 0]

Erik, try and call them. They have this policy of giving short answers to e-mails. Sometimes, that's all we need. Sometimes we need to talk to someone. You can still call them (it's 2:44pm here). They take calls till 3:30pm. Although you might want to try and call tomorrow at 1:30pm so you don't have to be on hold "forever".

Yeah only problem with me calling them is it is difficult right now for me to leave work, and I'm not able to call using my cell phone.

[Mew 0]

Erik, try and call them. They have this policy of giving short answers to e-mails. Sometimes, that's all we need. Sometimes we need to talk to someone. You can still call them (it's 2:44pm here). They take calls till 3:30pm. Although you might want to try and call tomorrow at 1:30pm so you don't have to be on hold "forever".

Yeah only problem with me calling them is it is difficult right now for me to leave work, and I'm not able to call using my cell phone.

Can your fiance call?

Also, you missed this bit (I edited my last post): Also, you can try and e-mail them again, making reference to your RDJ number and attaching the e-mail you got on August 29th. Maybe this would make them actually look for your case there, since they've already said they've received it in that e-mail.

[Erik 0]

I'm going to talk to her tonight and see if she can call tomorrow. I've been the one handling everything, so she's really not 100% sure whats going on, she just does what I tell her to do.

I did respond to they're email today with the following:

Dear Sir or Madam,

There must be some sort of confusion. On August 29th, I sent you an email asking you to confirm weather or not you had received our approved petition from the NVC (NVC stated it was sent out to you on August 22nd.)

The reply I received from you folks was the following.

Dear Sir or Madam:

This office has just received your fiancée petition. We will send the packet of instructions to her this week.

Regards,

IV Unit

So, I'm not sure I understand whats going on here? Please clarify this

Thanks

Hopefully I hear back from them soon.

[Mew 0]

I'm going to talk to her tonight and see if she can call tomorrow. I've been the one handling everything, so she's really not 100% sure whats going on, she just does what I tell her to do.

I did respond to they're email today with the following:

Dear Sir or Madam,

There must be some sort of confusion. On August 29th, I sent you an email asking you to confirm weather or not you had received our approved petition from the NVC (NVC stated it was sent out to you on August 22nd.)

The reply I received from you folks was the following.

Dear Sir or Madam:

This office has just received your fiancée petition. We will send the packet of instructions to her this week.

Regards,

IV Unit

So, I'm not sure I understand whats going on here? Please clarify this

Thanks

Hopefully I hear back from them soon.

Let us know what happens.

[Ladylethal 12]

Tell me about the short answer for e-mail policy. Once I sent one with a bunch of little questions and I kept getting "yes" and "no" plain and simple.

[Ban Hammer 12,857]

just be aware that when you first call in, you get a recording that says blah blah blah - and then it says you might wait up to 30 minutes to speak to someone. the time i called it was about 10 min before i got to speak to someone, same thing for nessa. so don't be worried when you hear that. have the rdj number when you call.

[Mew 0]

Tell me about the short answer for e-mail policy. Once I sent one with a bunch of little questions and I kept getting "yes" and "no" plain and simple.

It's not necessarily a bad thing, if all we need is short answers. I've e-mailed them asking questions like "Do I need this or that's enough?". So they *had* to answer with more than just 'yes' or 'no'.

[Ladylethal 12]

This e-mail I sent I had questions that needed more than a yes and no and they simply didn't address it. So I e-mailed again.

[Erik 0]

Well got a response. Apparently the email got "mis-routed" to my email address... even though they're answer was in response to my email directly about change of address

Dear Sir or Madam:

Sorry but the last e-mail was misrouted to your address. Your fiancée’s petition is here. Your address was already corrected. Sorry for the inconvenience.

Regards,

IV Unit

[rlt 0]

Wow, that was crazy..

good thing you got the email back today

[Ladylethal 12]

At least they didn't keep you in the misinformation line like USCIS does to us.

[Erik 0]

At least they didn't keep you in the misinformation line like USCIS does to us.

Yes thank god, I would of hated making a big hole in the middle of that beautiful city