Error when scheduling online interview.

[James and Cynthia 70]

My fiancee and I are trying to schedule her interview online. I went to the K-Visa Scheduling link, I entered her passport #, MNL case #, date of payment, date of birth, password, and image code. I keep getting the error "Case Type Number not valid." I have tried MNLxxxxxxxxxx and I have tired the number without MNL. Same error both times.

Any suggestions?

-James

[MikeandJaq 0]

Better to call US embassy 1800...atleast u can get schedule..

My fiancee and I are trying to schedule her interview online. I went to the K-Visa Scheduling link, I entered her passport #, MNL case #, date of payment, date of birth, password, and image code. I keep getting the error "Case Type Number not valid." I have tried MNLxxxxxxxxxx and I have tired the number without MNL. Same error both times.

Any suggestions?

-James

[dragonlover 6]

Hello!I also got the same error when i tried getting my interview date, but luckily one of the vj member helped me out. Here the link where you can download your letter for the interview..http://www.ustraveldocs.com/ph/ScheduleanAppointment.html . Just type in your passport number, UID, and password. Good luck!

[JunLei09 2]

My fiancee and I are trying to schedule her interview online. I went to the K-Visa Scheduling link, I entered her passport #, MNL case #, date of payment, date of birth, password, and image code. I keep getting the error "Case Type Number not valid." I have tried MNLxxxxxxxxxx and I have tired the number without MNL. Same error both times.

Any suggestions?

-James

Have the same problem. Called the Call Center also to make appointment but they are saying my case is still not in the system. I was instructed to wait for the USEM Eligibility Letter before I could set up an appointment.

[JunLei09 2]

Hello!I also got the same error when i tried getting my interview date, but luckily one of the vj member helped me out. Here the link where you can download your letter for the interview..http://www.ustraveldocs.com/ph/ScheduleanAppointment.html . Just type in your passport number, UID, and password. Good luck!

Did this one too but still the same result. The Call Center said the case should be in the USEM system/database first before we can schedule an appointment. I am more frustrated here than waiting for my NOA2. So close but more waiting .....

[dragonlover 6]

Have the same problem. Called the Call Center also to make appointment but they are saying my case is still not in the system. I was instructed to wait for the USEM Eligibility Letter before I could set up an appointment.

Hello JunLie09! No you dont have to wait for the letter from the USEM to arrived before you get your interview.sometimes those letter takes forever to arrive according to some VJ members i have talked to. Call the embassy and you give your MNL case number and they will put you in the system and then call the call center afterwards and tell them that you are eligible to get an interview date. Cos thats what i did with mine. I havent got my letter yet. I hope that will help! Good luck!

[James and Cynthia 70]

Hello!I also got the same error when i tried getting my interview date, but luckily one of the vj member helped me out. Here the link where you can download your letter for the interview..http://www.ustraveldocs.com/ph/ScheduleanAppointment.html . Just type in your passport number, UID, and password. Good luck!

I tried this link but it is the same one I went to earlier. The page has a link that says K-Visa Appointment Scheduling. That is what I did before. Is there a different link I should click on?

What is UID number?

-James

Better to call US embassy 1800...atleast u can get schedule..

I think I tried this number before and it would not work for me. The call would not go through. What 1-800 number do you mean? Thanks.

-James

Have the same problem. Called the Call Center also to make appointment but they are saying my case is still not in the system. I was instructed to wait for the USEM Eligibility Letter before I could set up an appointment.

We do not have instruction letter yet either. I read on VJ to tell them you have received the letter, even though you have not. They will then let you schedule the interview. We will try that if all else fails. Thanks.

-James

Did this one too but still the same result. The Call Center said the case should be in the USEM system/database first before we can schedule an appointment. I am more frustrated here than waiting for my NOA2. So close but more waiting .....

I believe our case is at embassy now. My fiancee when to USEM to get request letter for police certificate on Wednesday when they opened back up after the move. She says she gave them the case number from the NVC letter, they looked it up, then gave her the NVC letter back. It seemed the case was already in their system. I don't understand why the case number won't work online.

-James

[dragonlover 6]

Was your registration successful? You should get a UID number which is 8 digit number for you to key in when u are about to download the letter together with the password and passport number.

[James and Cynthia 70]

Was your registration successful? You should get a UID number which is 8 digit number for you to key in when u are about to download the letter together with the password and passport number.

I'm sorry. I don't understand what I'm doing wrong when I try what you are saying. I went to the page you said. It is the same page I went to before. I see a link for "Download my appointment letter", but it asks for Passport Number, UID number, and Password. I don't have a UID number. Is there another link on that page I should be clicking on?

-James

[maximus 0]

I would like to know the answer also. We are having diffaculty trying to schedule. We are calling the 214-571-1600 number and it asking if we submitted a ds 160 but the K visa is NOT required to get that. Are we calling thw wrong number? A previous VJ member suggest calling a 1-800 number but didn't give the full number.

[dragonlover 6]

I'm sorry. I don't understand what I'm doing wrong when I try what you are saying. I went to the page you said. It is the same page I went to before. I see a link for "Download my appointment letter", but it asks for Passport Number, UID number, and Password. I don't have a UID number. Is there another link on that page I should be clicking on?

-James

hmmm i think you have to check what you missed. You dont just go directly to the "Download my Appointment letter" not unless you have "Set an appointment" ( which is this link http://www.ustraveldocs.com/US-philippines/UI/IMV/IMVValidation.aspx?P=scg91jC5mjJzbld+MQ1k9A== ). There, you have to enter info of the beneficiary like passport #, Case number which is the MNL#, Bday and some personal info. And after that u click on Proceed button then it will take you to the page where u see the UID number, then after that you click proceed button then the Appointment PDF file( which is password protected) will pop up. YOu can choose to download and print it right away or you can choose to save it in your email.

Now if you missed to write the UID number, you can always check PROFILE, there you see all the beneficiary info together with UID.

[James and Cynthia 70]

hmmm i think you have to check what you missed. You dont just go directly to the "Download my Appointment letter" not unless you have "Set an appointment" ( which is this link http://www.ustraveldocs.com/US-philippines/UI/IMV/IMVValidation.aspx?P=scg91jC5mjJzbld+MQ1k9A== ). There, you have to enter info of the beneficiary like passport #, Case number which is the MNL#, Bday and some personal info. And after that u click on Proceed button then it will take you to the page where u see the UID number, then after that you click proceed button then the Appointment PDF file( which is password protected) will pop up. YOu can choose to download and print it right away or you can choose to save it in your email.

Now if you missed to write the UID number, you can always check PROFILE, there you see all the beneficiary info together with UID.

So are you saying I should use the first link you gave, or the one you just gave now? Again, if I am suppose to use the first link you gave, then what link should I click on next? Aren't I supposed to create an account somewhere? Where is that link? Why shouldn't I just go to the K-1 appointment scheduling link? Isn't that what I'm doing? Why doesnot the MNL number work? If my case is at USEM, does it still take time to get it in the computer system for online scheduling?

I tried your new link. Nope. Not working. That link takes me to an Application Validation Page. This is what I get when I type in our info:

1.Please check CaseTypeNumber Or Passport Number you have entered.

2.Please check your interview has been already scheduled OR your interview date is future date.

3.Select Exit button and contact our help line for further information.

How many numbers should be in her passport number? She told me a number like XX####### (7 numbers). What about the case number? Ours is like MNL2011######. What else could be wrong?

-James

Edited March 11, 2011 by James and Cynthia

[dragonlover 6]

So are you saying I should use the first link you gave, or the one you just gave now? Again, if I am suppose to use the first link you gave, then what link should I click on next? Aren't I supposed to create an account somewhere? Where is that link? Why shouldn't I just go to the K-1 appointment scheduling link? Isn't that what I'm doing? Why doesnot the MNL number work? If my case is at USEM, does it still take time to get it in the computer system for online scheduling?

I tried your new link. Nope. Not working. That link takes me to an Application Validation Page. This is what I get when I type in our info:

How many numbers should be in her passport number? She told me a number like XX####### (7 numbers). What about the case number? Ours is like MNL2011######. What else could be wrong?

-James

Hey 1 quick question before we proceed with the online appointment and stuff, have you guys called the USEM and verify there if your CASE is in thier system already????

[James and Cynthia 70]

Hey 1 quick question before we proceed with the online appointment and stuff, have you guys called the USEM and verify there if your CASE is in thier system already????

She went there on Wednesday. She gave them our case number, they looked it up, then gave her the request letter for police clearance that we have been waiting for. Before when we tried this, without case number, they wouldn't do it. I assume that means it's there and in the system. My fiancee says they gave her the NVC letter back very quickly after typing in the case number. After that, she got all of her information from the computer, not our NVC letter.

[dragonlover 6]

She went there on Wednesday. She gave them our case number, they looked it up, then gave her the request letter for police clearance that we have been waiting for. Before when we tried this, without case number, they wouldn't do it. I assume that means it's there and in the system. My fiancee says they gave her the NVC letter back very quickly after typing in the case number. After that, she got all of her information from the computer, not our NVC letter.

Well maybe you try to call the USEM at 02-3012000 ext.5184/5185, to verify if your case is already eligible for interview and if it is on their system already..Because its possible that usem got your case but its not yet in the system for eligibility. Other wise, u cant really get an interview either online or to usem call center.