Interview Results: Told we need another background check

[Barry and Ami 0]

So we had our interview today. We were told everything was fine with our case except that they needed my wife's background check from Utah and Japan. He said that they couldn't get our fingerprints (we went 3 times) so we would need the background checks from Utah and Japan. Is this normal?

We got the one from Utah easy enough on the way home. But we are worried that Japan is going to tell us that we have to pick it up in person...We submitted a background check from Japan when we applied for the K-1, but because we got that in March and my wife didn't get here until June 30th he said we would need an updated background check. Is that normal? Has anyone had a similar experience?

[Barry and Ami 0]

bump

[Kang Lang 7]

i don't have any answers to offer, but want to suggest posting in the japan thread and see what folks say there might be more information available regarding how to get an updated certificate.

good luck!

[Erroneous 0]

My wife and I live here in Utah and we had our interview at the SLC office on November 3rd. We never had any issues with lost biometrics or background checks. They told us they had to look into an erroneous bit of background of information. We still have yet to hear back from them, and they said we cannot inquire again until Februaru 3rd.