Canadian Family Allowance

[Amy and Adrian 0]

Has anyone encountered the situation of being informed that you can no longer receive the child tax benefit once moving to the US? I dutifully informed Revenue Canada at the time of the move which was January 30th, 2009, having received a bonus benefit check that was for the time period of January 2009 to July 2009. I told Revenue Canada about my move and asked about the bonus check and the person informed me that it did have to be returned which I did. Now in the United States, Revenue Canada is continuing to send me checks to my new address. They have my new address because they are informed of my move. This is not mail that is forwarded, but direct mail to my US address. I cannot speak to a representative because the line is always busy with no option to wait until an operator becomes available. I emailed them but with no response. And now the first letter has arrived that I owe the bonus check from the month of February which they should receive any day now returned in the mail. How do I get them to stop sending me checks? Has anyone encountered this situation before? IT seems to me that this process is a direct manipulation of the circumstances to lure someone into depositing the checks and then owing them back at a later date. With the economy the way it is... no one can afford such a circumstance. How does one get a hold of Revenue Canada to speak to a representative when email seems to be ignored and the numbers are futile to get a hold of anybody?

[Kathryn41 3,205]

Call the office of your MP from when you lived in Canada. They have direct contact lines to CRA and people whose sole job is to work with the MPs offices. You will probably have to fax an authorization form to them so they can contact CRA on your behalf, but they should be able to get them to update your account and cancel the CTB cheques. You are doing the right thing by returning them, but yes, it is a nuisance and you shouldn't have to do so since you notified them at the time of your move.

[Udella&Wiz 325]

Has anyone encountered the situation of being informed that you can no longer receive the child tax benefit once moving to the US? I dutifully informed Revenue Canada at the time of the move which was January 30th, 2009, having received a bonus benefit check that was for the time period of January 2009 to July 2009. I told Revenue Canada about my move and asked about the bonus check and the person informed me that it did have to be returned which I did. Now in the United States, Revenue Canada is continuing to send me checks to my new address. They have my new address because they are informed of my move. This is not mail that is forwarded, but direct mail to my US address. I cannot speak to a representative because the line is always busy with no option to wait until an operator becomes available. I emailed them but with no response. And now the first letter has arrived that I owe the bonus check from the month of February which they should receive any day now returned in the mail. How do I get them to stop sending me checks? Has anyone encountered this situation before? IT seems to me that this process is a direct manipulation of the circumstances to lure someone into depositing the checks and then owing them back at a later date. With the economy the way it is... no one can afford such a circumstance. How does one get a hold of Revenue Canada to speak to a representative when email seems to be ignored and the numbers are futile to get a hold of anybody?

I can tell you that even though they can't put 2 + 2 togther, when they do you will owe it back and yes they are stupid, they were sending me the notices for this as well as GST to my AMERICAN address. You'd think their system would have a flag on it.

Just because they haven't made the correction doesn't mean it's ours.

I'll find the number from my notice when they finally figured it out and post it here.

[Eric_and_Corinna 0]

Yep...you will have to pay it back. We kept receiving the checks in Corinna's CDN account as well, even though we notified them that we had moved at the end of August. We owe for Sept- January, which is when they finally stopped sending the checks. There is a phone number on the CTB application that we used that allowed us to talk to an actual person...it took a few times, but it finally happened.