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  • National Visa Center (NVC) Case Status, Contact Information & Shortcuts

    Help on checking your NVC case status and finding shortcuts through the NVC process!



    NVC Time Saving Shortcuts

    James's NVC Shortcuts
    LingChe NVC Shortcuts
    NVC Flowchart
    NVC Discussion on the VJ Forums


    NVC Contact Information

    Email (NVC's Preferred Method)

    NVCINQUIRY@state.gov

    In order to ensure a prompt response:

    Enter your NVC Case Number or USCIS Receipt Number in the Subject Line of the e-mail.
    Provide the applicant’s name and date of birth and the petitioner’s name and date of birth.
    If the petition is employment-based, include the employer's company/organization name.
    Provide the attorney of record’s name, law firm and address (if applicable).

    By Phone

    Customer Service Representatives are available to respond to case inquiries.

    Telephone number: (603) 334-0700

    Hours: Monday through Friday from 7:00 AM to 12:00 AM (Eastern Time)

    You must include the following information to receive a case specific response:

    Your NVC Case Number or USCIS receipt number
    The applicant’s name and date of birth and the petitioner’s name and date of birth
    If you are an attorney, include the name of the law office requesting the information

    Note: This service requires the use of a touch-tone telephone.

    By Postal Mail

    Written questions about a case should be sent to:

    National Visa Center
    Attn: WC
    31 Rochester Ave. Suite 200
    Portsmouth, NH 03801-2915

    Forms, documents, and photographs should be sent to:

    National Visa Center
    Attn: DR
    31 Rochester Ave. Suite 100
    Portsmouth, NH 03801-2914

    Other FAQs

    NVC Online Fee Payment
    Fee Payment Frequently Asked Questions



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