How could USCIS put down my birth year wrong?

[bbf3562 27]

I called USCIS customer service and asked receptionist to transfer to second level customer service officer. During phone verification for security purpose, he said that my birth year is incorrect which got me puzzled. I wrote down in I-129F form and also attached a scanned copy of my birth certificate clearly stated my birth year is 1988 but USCIS wrote down 1986. How could they mess that up and now he asking me to mail a copy of birth certificate to California Service Center but I have already mailed that with the I-129F form. That doesn't make sense and what should I do with it. Have anyone have this situation before?

[Ben&Zian 4,397]

Mistakes happen. They are human too over there at CSC.

Sometimes paperwork gets lost so perhaps they misplaced your original copy you supplied.

 

Simply mail them a copy again as they asked for so it can be resolved.

 

Edited January 10, 2017 by Ben&Zian

[bbf3562 27]

6 minutes ago, Ben&Zian said:

Mistakes happen. They are human too over there at CSC. Simply mail them a copy again as they asked for so it can be resolved.

How does mail them a copy again make any difference? It the same birth certificate and they have it.

[Ben&Zian 4,397]

Again perhaps they misplaced your original copy you submitted. 

 

It happens. Stuff gets misplaced, lost, or sometimes mixed with other files even.

 

They aren't going to tell you "We must have lost it" they just ask for another copy like they are doing.

[ZoeUK1989 35]

Yes its frustrating that you have done everything they asked you to do and yet they have messed it up, I understand. On the same token the way they see it is, they don't have to prove anything to you, you have to prove it to them. 

 

As much as it would annoy me having to pick up after other peoples mistakes, I would too just send another copy of the birth certificate and put it down to human error.