Here we are in December 2023 and they still can't get their act together.... I'm forced to pay another ridiculous fee, and they have ONE way to pay it that doesn't half way work....
I asked emma and called emma and that infuriating process is just more of a let down and proof they need to overhaul this poor, inadequate and incompetent system.
It's a good thing they don't actually survey people who they put through this process 'how are we doing?'. They don't want to hear from me, I guarantee, because I'd let them have it....
