shakezilla

just as an update on this, we have received our 2nd email from USCIS and have submitted our beneficiaries application. Now we wait for Travel Authorization Documents

I gave them a call yesterday, getting through to a live agent is a whole other exercise in patience. Once i finally got through, they didnt tell me anything I didnt know already. All they said was "since this is a new process, we cannot give you estimated processing times. it is just a matter of waiting", no matter how much i pressed on the fact that the email says "within 24hrs" the answer was always the same. "Sorry can't help you, you just have to wait"

Hi traveler16, really appreciate your response. I will take your advice and wait into the middle of next week. There is some urgency in my case, my beneficiary is literally stuck on a ship (as a crew member) and his contract is ending soon, so he has to be dropped off somewhere. They are willing to drop him off in the US, but if theres no travel authorization its going to complicate the process and he might have to be dropped off somewhere else. So far I have been patient and not reaching out to them, even though initially i was confused when I didn't get an email within 24hrs (silly me), but eventually I am going to have to turn up the pressure. In your experience does communication with a Tier 2 office actually prove to be useful? Do they have the ability to push the case forward especially since it's stuck at some error on their part. Also when you say "within their norms" what are their normal timelines for the 2nd email? Their website does not have any processing timelines for I-134 forms, so i'm in the dark in terms of what is within their permissible timelines. thank you!

hi everyone, I started U4U process on Monday July 11th and my case was confirmed July 13th. My beneficiary received the *first* email stating that they will receive a 2nd email *within 24hrs* with instructions on how to set up a USCIS account. It is now July 16th and no 2nd email ever arrived, we check spam/trash etc everyday and nothing. Question 1: Is it worth called USCIS and talking to a live person, can they actually do anything about this? Question 2: Can my beneficiary create their own USCIS account? Can it be linked to my case with a receipt number? Or is waiting for the 2nd email my only option? Thanks in advance!