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I sent a package a year ago, my status "Fingerprint Fee Was Received" already 350 days without changes. No help from USCIS.

I had 4 biometrics appointments, 2 of them were canceled by USCIS, another appointment didn't work because FBI cant read fingerprints, my last appointment probably will be the same, because fingerprint were red (scanner couldn't read). 

What happened if the FBI cant read fingerprints from a second time? 

Thank you for your attention! Have a good day!

QUESTION:
What happened if the FBI cant read fingerprints from a second time? 

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My fourth attempt to do biometrics at the Chicago-Norridge location. The first and third attempts failed because they were closed, second failed because the person who did biometrics was careless.

This time 6 out of 10 fingers were a mismatch, but the funniest is that I corrected the fingerprinted person 3 times that she was taking the wrong finger (on the screen you can see which finger they are taking), and she corrected it. Also, her hands were shaking like hell.

After everything she didn't give me my passport back, I asked her a couple of times to double-check if she has it, only after a couple of attempts from me, she finally looked around her table and found my passport and then she apologized. 

So looks like my third attempt to do biometrics fail again. The original biometrics appointment was in March 2020 and was canceled because of covid. Second in October 2020, and fingerprints were badly taken and then scheduled new one in January, and right now it canceled again because they will be closed 19-20 January. 
What an epic organization and excellent work. We are going to try to contact a senator office and congressman, wish us a good luck. 

Hi, I did biometrics on October 20, and just received another biometrics appointment on January 20, 2021. No update, still "Case was received". 

What a fun process. Especially that on October 20, I had an appointment at 8 am, but get out almost at 10:30 am, I arrived 25 minutes sooner than 8 am, and there was a line of 30 people outside, they made us spend 3 hours outside in a freaking cold.

I did my biometrics on October 20. I know a lot of people did it on the same days. Anybody else waiting on updates/EAD?

No case status update, still fingerprint fee was received.  I can't submit an “outside normal processing time” service request, because every time I tried it says "error, please contact technical support".

What is a Field Office or Service Center for I-130 if location is Chicago?

I'm checking processing times but don't know about service center https://egov.uscis.gov/processing-times/

I had my biometrics. Is this OK if all fingerprints mismatch?

Did someone send a biometric notice to USCIS and asked USCIS to reschedule? Did it help to be rescheduled?

Today I received different guidance when I was calling USCIS. One is to wait 90 days and then call them. The second is to send original biometric notice to them and give them 90 days to reply to it. I'm confused because if I will send this notice, will my 90 days clock will be reset? 

I read Reddit and called USCIS this morning and asked them to reschedule the biometrics finally. Tier 1 officer didn't connect me to Tier 2, they connected me to another Tier 1, and only then to Tier 2. Both tier 1 said to wait 90 days and call them after 90 days if I won't receive an appointment. Tier 2 was in a hurry and obviously didn't care, only told me to mail the original notice to them.  Every time I was talking to Tier 2, I was getting different guidance. They already promise that they will schedule, and if I won't receive it in one week, then just call them again. Later they did some requests, and the request never was answered, tier 1 confirmed it today. Today they say to wait 90 days and call them and mail the original notice. 

https://www.reddit.com/r/USCIS/comments/iyi3ic/biometrics_reschedule_appointment/g6crual/

10 hours ago, LilyKins said:

Right so update on biometrics -- the tier 2 officer I spoke with was extremely rude, interrupted me a number of times while I was explaining, and said that she hadn't even heard of the "waiting 90 days past ASC opening".

 

She said there's literally nothing we can do but wait until it's scheduled. I asked whether or not I can call on day 91 for an inquiry and she repeated that they don't schedule biometrics so there's nothing to do but wait. So that's frustrating AF because we all know tier two officers can schedule biometrics appointments. 

Sounds like an officer that I was talking with a couple of weeks ago, officer Rodriga.

I wish you a luck next time. Maybe all February filers will have a luck to be scheduled for biometric in a couple of weeks and interview right after biometric.  Lightning does not strike twice in one place. If we were delayed with biometrics, maybe we won't be deleted with the interview.

Called to Uscis today again,  because on Monday they said that they gonna send some request to check about my biometrics and I was supposed to get an email update about it. Tier 1 officer was super nice and transferred me to a Supervisor officer. 

I'm shocked after a call from the Supervisor officer.  She was rude, she didn't let me ask a question,  she was saying that other people waiting and just hung up, and she was screaming. 

I was nice, quiet, and polite, and just wanted to ask what is the status of this request. 

Plus that most officers are nice but can't help, but this time it what something.

14 minutes ago, ko737 said:

Furlough is cancelled!!! 

 

This is really good news! 

55 minutes ago, mat2291 said:

Not sure which ASC you are referring to. My ASC is also in Chicago and I was just there this morning for my biometrics appointment.

 

No, they are not wearing full PPEs or “spacesuits” as you referred them to. They just wear face masks and face shields with a lot of plexiglass installed to protect their employees.

 

Having the biometrics on the parking lot will not work because the machines (including the computer) are pretty big and need a source of power.

1-3 BCD, 4701 N Cumberland Ave #2905, Norridge, IL 60706

This is the location that I went about 2 weeks ago.

They were wearing yellow suits- overalls, n95 masks, and face shields.  I think it is right to protect their people, I just was saying that services that people live depends don't working the same way as everything else. Everything should be equal,  right? Everything should have a common sense and should have some middle point. 

Everything possible if you want to help people, include biometric outside.  If you don't care then we have a mess like right now. 

They are working in a limited capacity and wear spacesuits in the ACS in Chicago. Places where people life depends not working properly because of COVID, but malls, restaurants full of people like there no virus. Especially in Chicago where everything indoor is open and packed with people, but outdoor is closed because it can make a bad picture on TV. There is a virus but they do not protect people, by helping them, making life easy outside. They close or limited national parks, beaches, and locations where people's life depend. Where people can be outside and live a life with a minimum chance to get a virus, but open malls and people have only one option to have fun, be inside and get a virus,.  Why they can't make ACS work outside on the parking lot? 

I was talking to the supervisor officer again today. No help and no rescheduling of biometrics.  They are scheduling everyone in the queue depends on the facility, but if somebody's appointment was canceled then this person not in queue anymore. This person has to wait on a free spot to be scheduled, but they are working in a limited capacity, it is hard to have a free spot, especially in busy locations as Chicago. So it might take a really long time because we are not at the end of the line, we are out of the line, and just waiting when the line will disappear to be accepted.
I wonder how somebody who plays with people lives in this way sleep at night. Where are justice and equal rights?

I had a call with uscis Supervisor today, he was very nice and said that they schedule biometrics on Fridays, and expect it to be scheduled this Friday. He said to call them on Monday to check, and if not, ask to run a search WHY. Also, he said that ASC are independent contractors, he said that after my question about uscis furlough.

54 minutes ago, Tensheets said:

What is your service centre though? Are you looking up the processing time for the right form, i765? I don’t think any service Center has a 3 year lead time on an EAD? Check again, it should be 6 months max everywhere so if you filed Feb you should be able to submit a case enquiry already or next week surely? 
 

I just checked all service Center processing times for you for i765 and none are 3 years! 

I was talking to USCIS over the phone regarding the I-485 application, family-based. I politely asked about my biometric that was scheduled in Chicago and canceled because of COVID.  He said that processing time expected to be 3 years for everyone right now, and I will have enough time to do biometric. Probably i765 should be sooner, I don't know, I didn't ask specifically about this form, I asked about biometrics.

3 years it is crazy, they just destroying people's lives and time with all these things. I hope it will be sooner, I expected to have GC this year, and right now I completely disappointed how USA can be unfair. I will be calling them again on Monday in the hope to talk to another person. I think we all should call them, every day if need to make them do their work, or create some petition to protect legal immigration and make it fast.

Hi, I have been a quiet reader. I'm a February filler who got biometric canceled because of COVID. Application support center in Chicago, I have two friends who already got appointments in the same location, both of them filled in June. One friend's filling date is June 25, and the biometric scheduled for August 26. I happy for them, I only don't understand why February fillers were left behind. On the web site, it says ' If you do not receive an appointment notice within three weeks, contact us'. I tried to contact them, and they say to wait 90 days, and that the processing time is 3 years. 
We can't visit our family, we can't do anything, we just stuck.