That's awesome, I directly quoted their "expedite qualifications" as well and put both the NVC and USEM MNL on the email (since we fall into the qualification category) but at that point they just stopped replying to me on those emails, it has been over a month since I did so and no response at all. But in the mean time I have sent additional Requests NOT quoting their Expedite qualifications to them, just to test the response and quick as jack rabbits they respond and say they cannot and/or will not expedite, but to any email I send them quoting their own qualifications and including the supporting evidence to prove we are qualified, they just do not respond to at all. Rather I should say the USEM MNL does not respond, the NVC still responds after removing the USEM MNL from the email and they say, as always your case must be requested by the USEM MNL, we cannot send your case to them otherwise and we WILL NOT send your request to expedite to them either (Even thought the USEM MNL was on the original email lol)