We finally got an embassy appointment. We are trying to follow the instructions as provided in the email, following the link provided to prepare. https://travel.state.gov/content/travel/en/us-visas/Supplements/Supplements_by_Post/SDO-Santo-Domingo.html says Step 1: Register your embassy appointment and submit fingerprints. There is a link below this that says "register". It takes you to https://www.ustraveldocs.com/do/ which is a screen filled with everything visa related for the Dominican Republic. No where do I see "register embassy appointment". I used the "live support" chat...what a joke. No chat actually takes place. You wait for eternity, then when your time comes, you leave a message and they contact you by email. That email said "email rejected...fatal error".
My husband and his children already had their medical exams, which all went well. My husband has the phone number to schedule his fingerprints, so hopefully he will do that today. It's just this registering the embassy appointment that is holding us up. Anyone out there know how to do this?