Our i751 extension letter expired last year, and we followed steps to get infopass appointment and were able to get an infopass stamp last year before our travel in 2021.
Now the infopass stamp expires in november and we have traveling scheduled from october to december, our return is after our stamp expires.
So we called USCIS to get infopass appointment beginning of September and were told to wait for 30 days as usual, now instead of callback we get an email saying:
We are contacting you about your pending request to be scheduled for an in-person appointment at a USCIS field office. Unfortunately, there are no available appointments with the field office that you need to visit. We apologize for this inconvenience and appreciate your patience.
Please note that we process all requests for appointments in the order in which they were received. We ask that you wait for the Contact Center to reach out rather than calling back to check on your request as it may result in longer wait times.
As soon as an appointment becomes available, we will:
Send you an email with the date and time if it is determined you are eligible for an appointment; OR
Contact you by phone or email to confirm that the appointment is still needed, and if so, schedule as appropriate.
Not sure what do we do now, how can we get an appointment before our travel?
Has anyone else gotten this email before and what happened after it?