I recall others seeing this as well. Unfortunately I don't have much information on how that embassy works, but embassies do have their own rules that can differ from the DOS guidelines. I'd say go by what it says in packet 3 (that screenshot) as that's from the embassy and they are the ones issuing the visa and the ones that will request/review the police certificates.
Was she living in that country for over 12 months? You can live in a foreign country and still only visit other countries (or your home country). For instance, my fiancee is Filipino but worked in KSA for several years. She visited PI a couple times throughout the year, but her residence remained in KSA (until her contract ended and she moved back to Philippines). While she never spent over 12 months consecutively in KSA (or even 6 consecutive months), she did "live" there for over 12 months.