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John&Julie

Greencard delivered but not received

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What a complete disgrace the USPS is. 

 

First, USCIS took past the 120 days to deliver my wife's card, probably around 150. Since the USCIS website is almost completely useless we waited with little to no replies to my emails. Writing the Ombudsman helps.

 

Second, USCIS  or USPS didn't record our address correctly as they missed our apartment number, so when her card was sent, it was ultimately SENT BACK as undeliverable.

 

Made another request to have it resent with USCIS and the Ombudsman.

 

Sent it only to deliver it the WRONG ADDRESS and have it signed by a COMPLETE STRANGER! Are they serious?! We are without words.

 

My question is, if anyone is out there, what do we do now? Do we have to get her biometrics again? Do I have to pay the fee again? Can the USPS pay it!? This is a disgrace. Greencards should be sent by UPS or FEDEX, a private business with actual accountability. USPS is a disgrace.

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