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"Outside Normal Processing Time" i131 Question

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So this is a bit of a long shot, but I'm really hoping someone has some advice or an idea for me.

I moved here in December 2018 and filed my AOS packet at the very beginning of January and it was received January 8, 2019 (i131 and i1765 included). I went for my biometrics appointment in February, and then haven't heard anything since. I've been paying attention to the dates for "outside of normal processing times" and as soon as I realized my file date was outside of it, I submitted the service request to have them look into it (this was Aug. 9). A few weeks ago I received a notice that my AOS interview has been scheduled for October 8, but still haven't heard anything about my EAD/AP, when I look at the case history for them, the last thing it shows is a service request was filed on Aug 9 but not assigned to an officer yet. I know they have 30 days to reply to a service request, but the end of that 30 days is in 2 days. I know after 30 days I can submit another service request and hope to receive an answer.


But this is my dilemma/problem. I am HOPING to be able to leave the US to visit Canada for my best friend's wedding on October 5 (just under 4 weeks away) which doesn't give me a full 30 days to wait for the second service request in case it takes them the whole 30 days. Obviously I understand that a wedding isn't a reason for them to expedite a request for AP, and we haven't bought tickets to leave or anything like that. But having waited over 8 months with no news so far about the EAD/AP, and I feel like I've done all I can with submitting the service request, but I'm not sure what else I can do. If the AOS interview had been scheduled 3 days before the wedding instead of 3 days after the wedding, things might look a little different, but this is where I'm at right now. I know there have been people who filed in May-June that have been approved for their AP which kind of makes the situation a little more frustrating. I am planning to call on Monday (when the 30 days is up) to talk to someone and file a second service request, but I was wondering if anyone had an ideas or advice on if there was something I could ask them to do to help, because at this point, we're praying for a miracle!

Thanks for your help :)

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