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Conflicting NVC e-mails? (Didn't Send Police Cert.)

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Hello everyone, my wife and I have managed to make it to the last of the NVC stage with all of your help in the past, but I've got another problem that I can't quite seem to understand from the two e-mails I've received from the NVC this week.  (I am a U.S. Citizen/Resident petitioning for my wife who is a Japanese citizen/residing in Japan currently).


On Sept. 18 I received an e-mail with a checklist requesting a police certificate, which I never sent with the package to the NVC because it is sealed, and I figured it would be safer in my wife's hands and she can hand it in at the embassy (as I've heard others say they've done).  And from the e-mail text, I'm under the impression that I now have to obtain the certificate from my wife, then send it in to the NVC with the cover letter, etc.. (Text below)


E-mail 1:


We reviewed the documents you submitted to us. This letter has a list of documents that are missing or
that need additional information. Please review the instructions on the attached pages.

The instructions will ask you to either:
 Send the missing or corrected items to the applicant so he or she can take them to the visa interview;
 Send the missing or corrected items to the National Visa Center (NVC) and include a copy of the
Case Number Barcode Cover Sheet. Clearly write your case number (NUMBER) on the
upper right-hand corner of every document you send. After we receive and review the requested
information, we will let you know the status of your case.
For current processing times, please visit
our website at nvc.state.gov/submit (English) or nvc.state.gov/enviar/espanol (Spanish).
If you have any questions about this letter, please visit our website at nvc.state.gov/ask (English) or
nvc.state.gov/ask/espanol (Spanish).

If a period of one year passes without contacting the NVC (by email, telephone, or mail), all
submitted fees and documents will expire. If this happens, you will need to resubmit the fees and
documents to continue the immigration process.



The instruction page only lists ways to obtain the certificate which we already have, so I've left that part out.. (No info on whether or not we HAVE to send it)



But today, Sept. 22, I received an e-mail stating the following:


E-mail 2:


Dear Sir/Madam,
The National Visa Center (NVC) received all the requested documentation for this immigrant visa case. The
applicant is now in the queue awaiting an interview appointment overseas, where a consular officer will adjudicate
the applicant’s visa application.
NVC schedules appointments one month in advance. The U.S. Embassy tells us what dates they are holding
interviews, and NVC fills these appointments as they become documentarily qualified. Most appointments are set
within three months of NVC’s receipt of all requested documentation. However, before applicants in a numerically
limited (preference) visa category can receive an appointment, their priority date must also be current. This can
delay receipt of an appointment. You can track your priority date using the Visa Bulletin on travel.state.gov.
When an appointment is available, we will notify the applicant, petitioner and attorney (if applicable). The
applicant can prepare now by reading about the embassy’s interview requirements online at nvc.state.gov/interview.
Thank you for your patience.
The embassy may require additional documents at the interview. For example, if the following three items are all
, the applicant must bring a new police certificate to the visa interview:
1: He or she is more than 16 years old; (Comment: Yes)
2: The police certificate submitted to NVC was obtained more than one year

ago; and (Comment: Was obtained this year/Not yet sent to NVC)

3: He or she still lives in the country that issued the certificate. (Comment: Yes)


The applicant should not make any travel arrangements, sell property, or give up employment until the embassy has
issued a visa.
National Visa Center



So, I'm a little unclear as of how to proceed...  Should I send in the police certificate to the NVC as alluded to by the first e-mail?  The second e-mail makes me hesitant to do so because I don't know what will happen if they send my case/documents to the embassy overseas and receive the certificate after the fact..


Again, I'm sure this is less confusing than it appears to me, but we're so close to the interview that I don't want to mess anything up!


Any advice from others would be greatly appreciated.




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