Help! What is a good time to call the us embassy to reschedule our visa interview and what number should we call?

[sarcasemm 0]

Hello! Been trying to call this number  (02) 902 8930 for about 20 times now and it's not ringing, line is always busy no matter what time or date so i was hoping you guys could help me? Through phone is our only way to reschedule. We need to be scheduled by October so i wanted to know what time will it be best to call and what ofher numbers do they hve? I tried calling the one with "5555" in the end but ut turns out that i got the wrong number bec they said they're a Chinese school, the number was posted on the website so i was kinda confused. Hope you guys could help me. Thanks in advanced 

Edited August 18, 2017 by sarcasemm
Errors

[Hank_ 9,174]

20 minutes ago, sarcasemm said:

Hello! Been trying to call this number  (02) 902 8930 for about 20 times now and it's not ringing, line is always busy no matter what time or date so i was hoping you guys could help me? Through phone is our only way to reschedule. We need to be scheduled by October so i wanted to know what time will it be best to call and what ofher numbers do they hve? I tried calling the one with "5555" in the end but ut turns out that i got the wrong number bec they said they're a Chinese school, the number was posted on the website so i was kinda confused. Hope you guys could help me. Thanks in advanced 

Here is the contact information for the embassy.   Mon-Fri     no holidays either

 

Contacting the Embassy
Manila Visa Information and Appointment Service center hotlines at (632) 976-8500, (632) 976-8501 or (632) 976-8502.
The center is open Monday through Friday, from 8:00 a.m. to 8:00 p.m. (Manila time), except on Philippine and U.S. holidays.

Callers in the U.S should call (703) 520-2235 on its Eastern Standard Time equivalent of operation hours.
 
Skype: To use Skype to speak to a customer service representative Monday Friday from 8:00am to 8:00pm., please add a new contact to your Skype account with the Skype name ustraveldocs-philippines.
 
EMAIL:   IVMANILAREPLIES@STATE.GOV

[sarcasemm 0]

THank you so much. Call went through but had a problem bec my brother has a duplicate profile online that has his wrong dob. Need to send a scan copy of his passport via email for them to selete the profile and that'll serve as my clearance, i can resched if they reply with a case number.

[Hank_ 9,174]