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Received EAD Card with wrong picture

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Filed: K-1 Visa Country: Costa Rica

Wanted to post this experience and see if anyone has had a similar experience and how long it took to get it resolved.

My wife FINALLY received her EAD card yesterday (originally filed on 12/5/06) and it had the wrong picture on the card. The picture was of her son. All other information on the card was correct (name, A number, F, etc.)

We went downtown ATL to the district office and they said that they could not help, as they do not issue EAD locally any longer and all requests go back thru the process for approval. She also mentioned that we might have to go back and re-take the biometrics. Obviously, we are very dissapointed and the process once again shows signs that it is not water-tight and of high quality.

My question is: Has anyone had a similar experience with errors and what steps did you take to resolve and how long to get corrected?

Today, I have sent a Next Day Air letter to the Chicago office with a cover letter, incorrect EAD Card and some other backup documents.

As always - appreciate the help!!

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