3 N/As does not mean CC

[Katniss 1]

Hi VJ family. I just want to ask if any of you are in the same situation as I am or have experienced this situation. My parents petitions are still both at NVC since April. My mom's case is already completed,waiting for an interview. They can't schedule her yet because my dad's case is not completed yet. My dad's DS260 was put on SR 9/2/15. On 10/01/15, I was able to got a hold of a supervisor and was able to have the DS260 reviewed that day. Not over the phone though. I checked the website and hot 3 N/As. I thought it was a case completion at that time. I called the next day to verify, rep told me that the DS260 had been reviewed but the case is under the process of being reviewed for completeness. I asked how long the wait is, rep unfortunately it doesn't have a time frame. I called again 10/05 and today. I asked about my dad's case, same answer but this time I asked if I can speak to a supervisor. Rep said no, very rude. I asked that I be put back on queue to wait for one and said no. Rep told me that I have 2 options: supervisor will call me or get an email about case status. I declined both because I knpw how terrible both ways are. I don't know what to do. It sounds like an "AP" to me. The only thing I can think of is my dad who traveled on a business visa in 1981. His visa that time was just stamped on his passport and just 6 numbers. I tried to put those numbers when I was filling out his DS260 but it won't take it. So, I put "I don't know" answer on that part. Honestly, I really don't know the answer until I came across an article recently about visa numbers. I want to speak with a supervisor to investogate further anouy my dad's case, what these reps keep saying reviewing for completeness. I may ne able yo help or influence decision by sending furyher documentation. Bit, they won't let me.... Any thoughts? Anybody with the same situation with 3 N/As but not CC?